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· AllStar
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104 Posts
Discussion Starter · #1 ·
He's telling me I can't hook up an HR34, HR24, HR22 and have have "whole Home MRV" see them all! He says the 34 and 24 can go on one set of 8 ports on the SWM16 and the 22 has to go on the other set of 8 ports. Any of this making sense?
 

· Hall Of Fame
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16,178 Posts
"topgun80" said:
OK, good to know, now is saying it will work but eventually fail. Are the new oval black deca's needed in this install, he's not wanting to switch them out.
Only your HR22 needs a DECA, the 34 and 24 have the hardware built in. The CCK is separate, but it is possible to connect Ethernet to the jack on the 34 and connected to your switch or router. Do not do this on the 24.
 

· AllStar
Joined
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104 Posts
Discussion Starter · #9 ·
topgun80 said:
OK, good to know, now he is saying it will work but eventually fail. Are the new oval black deca's needed in this install, he's not wanting to switch them out.
He was right, lasted about an hour and the HR22 disappeared from the home network. Curiously though, on the HR22 both the HR34 & HR24 show up but on the HR34 only the HR24 shows on the list of networked DVR's:confused:
 

· Always Searching
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1,940 Posts
topgun80 said:
He was right, lasted about an hour and the HR22 disappeared from the home network. Curiously though, on the HR22 both the HR34 & HR24 show up but on the HR34 only the HR24 shows on the list of networked DVR's:confused:
He wasn't right. Check my sig; I have the same setup you have. Does Whole home show as authorized on the HR22? Do you have a DECA dongle on the HR22 only? Any ethernet cables connected to receivers? Did the tech install a connection to your router (called a CCK?) A little bit of digging will get this figured out.
 

· AllStar
Joined
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104 Posts
Discussion Starter · #11 ·
A red button reset brought them back along with my 2 missing "extras" items. Maybe it'll stick this time. The HR34 shows in the info screen:
Ethernet not connected (9)
coax connected
Internet connected
STB services port not connected a yellow triangle beside it. I went into network setup and tried to set it up automatically and it failed.

HR24 shows:
coax connected
Internet connected
STB port 27164

HR22 shows:
network connected
Internet connected
STB port 27166

There is a deca on the HR22 with an ethernet cable coming from it to the box.
There is a deca connected to my router.

Don't know what STB services is or how to get it connected on the 34.
 

· Hall Of Fame
Joined
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3,756 Posts
topgun80 said:
A red button reset brought them back along with my 2 missing "extras" items. Maybe it'll stick this time. The HR34 shows in the info screen:
Ethernet not connected (9)
coax connected
Internet connected
STB services port not connected a yellow triangle beside it. I went into network setup and tried to set it up automatically and it failed.

HR24 shows:
coax connected
Internet connected
STB port 27164

HR22 shows:
network connected
Internet connected
STB port 27166

There is a deca on the HR22 with an ethernet cable coming from it to the box.
There is a deca connected to my router.

Don't know what STB services is or how to get it connected on the 34.
Thge only thing that I know of that must have network services is Century Link's Caller ID application where CID info and hoistory, etc is sent over the internet to your DVR. Each DVR must have a unique address which is used for port forwarding in your router.
 

· This Space for Sale
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7,436 Posts
The HR22 has two Ethernet ports, top and bottom. I seem to remember you have to only use the top port. True? And what happens if you use the bottom port? Something for the OP to check?
 
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