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4K views 22 replies 10 participants last post by  Rich 
azentropy said:
Do you think it is being unreasonable to request/demand a FREE HR34 and a FREE HR24 and 2 FREE H24's to replace the 2 devices I have?
I don't think it is unreasonable to ask; but to expect that you'll get all this is unrealistic. But you won't know until you ask.
 
So enough posting here. Just call and ask. What we say isn't going to influence the answer you're going to get.

Two points. A new customer wouldn't get the equipment you want for free. I think they can get a 34 and two or three receivers for free. Adding in a DVR costs $99 (I think).
Their business model is all DVRs are the same. Other than a 34 or a TiVo, you can't order specific models; you get what the installer has on the truck.

Good luck.
 
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