Joined
·
4,296 Posts
I have never done a receiver activation from the web site and I cant fiond it... can someone point me the way...
Need Help: Online activation...
1 - 15 of 15 Posts
Joined
·
31,115 Posts
I've never see it done it online, and I'm not sure you can.
It's typically is done over the phone with a CSR, who will ask you the receiver number, Access card number, your account number, and info on you and your address.
It's typically is done over the phone with a CSR, who will ask you the receiver number, Access card number, your account number, and info on you and your address.
Joined
·
4,296 Posts
Thanks HDTV... I couldn't remember.. I knew there was something you could do online, but it may have been "re-authorizing" a receiver or sending a reset of the programming... something like that. I have a new receiver they cant seem to activate.hdtvfan0001 said:
Joined
·
12,615 Posts
You can re-send a Receiver's "authorization signal" from your DirecTV online account, but you cannot set up a new Receiver. You have to call them for that. Also must call if you want to deactivate a Receiver.
Joined
·
4,296 Posts
I was looking for that feature... where is it on the web site?litzdog911 said:
Joined
·
31,115 Posts
Here you go...LarryFlowers said:
https://www.directv.com/DTVAPP/login/login.jsp?_requestid=59504
It will prompt you first for your login information to DirecTV.com...
Joined
·
4,296 Posts
I ended up with the main screen....hdtvfan0001 said:
Joined
·
475 Posts
you need to call to activate, as mentioned earlier, but here's the resend:
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
It's under Support/picture&sound/missing channels/ or something like that.
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
It's under Support/picture&sound/missing channels/ or something like that.
There are numerous ways to get there, but none I've found are obvious or easy to link to. Here's one way...
On the bottom of most pages, under 'Support' select 'Sound & Picture', then select "Please Call Customer Service X721" (or most any of the "Please Call... choices). Finally, click on 'Clicking Here' in the last solution. If you're not logged in it'll take you to a login screen first and then to the page where you select the receiver to be reauthorized.
On the bottom of most pages, under 'Support' select 'Sound & Picture', then select "Please Call Customer Service X721" (or most any of the "Please Call... choices). Finally, click on 'Clicking Here' in the last solution. If you're not logged in it'll take you to a login screen first and then to the page where you select the receiver to be reauthorized.
Joined
·
31,115 Posts
I guess I assumed since he had gone to and looked through the site, that he had already done that....but perhaps that was a false assumption on my part...harsh said:
Joined
·
4,296 Posts
This problem has been resolved successfully... thanks to all who helped. Mods please close the thread.
1 - 15 of 15 Posts
