I signed up for service back in November 2007. We purchased two receivers and HR21-700 and a R15-500. The whole install happened very quickly due to a fast closing on our new house and before I joined this forum. My house is wired with one RG-6 to each location. The installer said he could not run another run to our bedroom and we would have to live with one tuner. I didn't really think much of it at the time as we were moving and having DirecTV installed on the same day.
Well recently I purchased an SWM8 because we were sick of not being about to use both tuners on our R15-500. I installed the SWM8 and it works great but I came to find out that the R15-500 does not support the SWM features. So I called D* and asked if I could swap out my receiver with one that did support SWM. They had no clue what I was talking about and said that they could not guarantee what kind of receiver I would get. Does anyone know how I could potentially get a R16 or R22 as a replacement for my R15-500? I really want to be able to use the dual tuner feature and make sure the SWM8 that I purchased. Thanks for your help.
Well recently I purchased an SWM8 because we were sick of not being about to use both tuners on our R15-500. I installed the SWM8 and it works great but I came to find out that the R15-500 does not support the SWM features. So I called D* and asked if I could swap out my receiver with one that did support SWM. They had no clue what I was talking about and said that they could not guarantee what kind of receiver I would get. Does anyone know how I could potentially get a R16 or R22 as a replacement for my R15-500? I really want to be able to use the dual tuner feature and make sure the SWM8 that I purchased. Thanks for your help.