You can move multiple times, but DirecTV will only pay for it once. Maybe use a local installer for your final move, especially since you're moving into a custom house; you may have some special requirements that you'll have to pay for either way.
No. You can use the Movers Program more than once in a 12 month period, however, the second time you will have to pay a fee, which I believe would be in the $50-$100 range. Basically, with the Movers Program, they are performing an install for you for free. Since you'll have a second move in that 12 month period, they're going to want to you help out with the cost of the second install.996911 said:We are in the process of selling our home. We are currently building a custom home and the projected completion date is next April. In the interim, we will be moving to either a rental home or rental condo/apt for approx 6-8 months.
The movers program states only once in 12 month period can you do the movers program. Does that mean I would do the movers program to the rental and then have to cancel service all together next April and just sign up for new service in April at the new house?
Thanks in advance for any advice!
Yes, you can suspend service when you move into the rental and then use Mover's Connection to get set up at the new house. However, you are only allowed to suspend your account for 6 months within a 12 month period. It's possible that you might be able to get them to extend it for another 3 months, but that is not guaranteed.996911 said:Another thought. Could I just suspend my service, use (gasp) cable in the rental and then when we move, use the movers program?
From my experience in situations like this they will allow you to extend the suspension. My buddy had a house fire and was out of his home for 9 months while it was being rebuilt. After 6 months he called DirecTV up and explained the situation and they had no problem extending it for another 6 months for him. They told him just to call back up when he was ready to move back in if it before the 6 months were up, or call in again in 6 months and they could extend it again if his house still wasn't ready.The Merg said:Yes, you can suspend service when you move into the rental and then use Mover's Connection to get set up at the new house. However, you are only allowed to suspend your account for 6 months within a 12 month period. It's possible that you might be able to get them to extend it for another 3 months, but that is not guaranteed.
- Merg
There's always exceptions to the rule. It's just not a guarantee though.Beerstalker said:From my experience in situations like this they will allow you to extend the suspension. My buddy had a house fire and was out of his home for 9 months while it was being rebuilt. After 6 months he called DirecTV up and explained the situation and they had no problem extending it for another 6 months for him. They told him just to call back up when he was ready to move back in if it before the 6 months were up, or call in again in 6 months and they could extend it again if his house still wasn't ready.
I have read on here of them doing similar things for others in similar situations, house fires, extended remodels, etc.
If you go the cable route in the rental and you are in good standing with DIRECTV, you might want to consider cancelling service. Then they will send you the "We want you back offer" which is sometimes as good as the new customer offer. Maybe even get an HR34 for free.996911 said:Another thought. Could I just suspend my service, use (gasp) cable in the rental and then when we move, use the movers program?
And yes, I am already having the home theater company I use do all the prewire, etc. All the D* guy will have to do is install the dish, align it, and plug his cable at a junction located where the dish will go![]()
Just a heads up, but the Mover's Connection right now comes with a 12 month agreement. So if you try to cancel after 8 months you will owe them an $80 Early Termination Fee (4 months x $20 = $80).996911 said:So after racking my brain about this, what I decided to do is use the movers program to move from here to the apartment we will be in while waiting for our new house to get built (8 months in the apartment). The movers special right now is the premiere package for 3 months and NFLST Max for free and free installation. To good to pass up as I need my football! Then....when we move in 8 months, call and ask for the movers program again and if they decline or want to charge for it, then we can just cancel all together and have my wife sign up as a new sub.
Excellent! Thanks for sharing your experience. It is nice to hear the good stories too.996911 said:Just called to suspend service and instead the agent opened a Brinks truck for me using the movers program and also notated in my record that she discussed waiving the 2nd move install fee 8 months later. Very happy with Directv right now and SO GLAD we don't have to have time warner for the next 8 months. WOOHOO!!!!