[sonofjay]

I live in 02760 for past 2 weeks NESN-HD has been showing channel not purchased - error 721.

I logged on tonight to do a "refresh of services" thinking that it might just be a simple fix like that but cannot find out where to do it anymore since D* have changed their website 5x since the last time I have done it.

Anyone point me the right direction for where to look to do this?

thanks -S

 

[RAD]

Logon to your account then scroll to the bottom of the screen and on the Support line click on Sound and Picture. You should then see a listing of problems, if you clock on the 771 error you'll then have a place where you can say what receiver to send a hit to.

 

[sonofjay]

Awesome. Thanks Rad! I looked under services and programming, guess I needed to look more. Refresh worked, now have NESN-HD back.

Appreciate the help!
-S