New DirecTV Install

As long as they were including whole home DVR yes. You will be able to record up to 7 things at once and watch any of the recordings on your 5 TVs. You will have to have a standard LNB and SWM 16 installed because you will be at 10 tuners.

As far as the installer you will get whomever is available. Sadly some techs are not as quilified as others. Ask them a few questions before they start and you can probably tell if they know what they are doing. If they try telling you that you don't need a SWM16 then they don't know what they are doing and you will need to ask them to call their supervisor and get it straightened out or send someone else to do it.

Thanks Beerstalker.

Is the HMC always a HR34? Do you know what model #'s I should get/ask for as far as the HD DVR and HD Receiver?

Yes, the HR34 is the only Home Media Center they have right now.

As far as the others you can ask for an HR24 HD-DVR, and H24 or H25 HD receivers, but the tech might not have them. You get whatever they have. Otherwise I would just recommend trying to get an HR22 or HR23 since they have the bigger hard drives and can store more recordings (100 hours of HD compared to 50 hours on the HR20 and HR21).