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New Dish customer confused about warranty

942 Views 5 Replies 4 Participants Last post by  CABill
Hello. I am a new D* customer. Very pleased so far.
However I'm confused about the warranty and service policies of Dish. They wanted me to pay $5.99 a month for a warranty - but I have all leased equipement - all installed by D*. Why would I pay extra for a warranty on their equipment?
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CABill said:
If you agreed to an 18 month commitment when you signed up, it came with 18 months of free DHPP. They charge $5.99 and issue a matching credit for the first 18 months. If you ddn't pick the 18 month commit, you don't get DHPP free. It covers more than the warranty on the equipment - price reduction if you have someone sent to the house and the like. If it is free, take it for 18 months. If you did no commit, the install has its own 30 day "warranty" and the receivers have a 1 year warranty. The DHPP fine print can be found at the website.
Soory if I'm dense, but after a year E* still owns the boxes, so what is the significance of a one year warranty?
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