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Discussion Starter · #1 ·
I live in the Minneapolis area and get FSN North (used to be 641, now 668). Over the weekend when I watching the Twins game, 668-1 (non HD) worked just fine but the 24/7 HD channel (668) did not work and said something along the lines that I haven't purchased that channel. Any reason why the HD channel isn't working for me (yes, I subscribe to HD and get the rest of the HD channels just fine)?
 

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I just changed my package last week to get SHOWTIME. I had the old Choice Plus package, but since I changed my package, it is the newer package...forget what they call it. Anyway, I no longer get FSN. Is this because I changed packages and now have to subscribe to the Sports package to get this channel?

Thanks!
 

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mroot said:
I just changed my package last week to get SHOWTIME. I had the old Choice Plus package, but since I changed my package, it is the newer package...forget what they call it. Anyway, I no longer get FSN. Is this because I changed packages and now have to subscribe to the Sports package to get this channel?
No, you should not have to subscribe to anything more than "Choice" to get the RSN for your area. Go to this link and put in your ZIP code. It will tell you what RSN's are included in your "Choice" or higher package:

http://www.directv.com/DTVAPP/global/contentPageIF.jsp?assetId=3450006

My guess is they made a mistake when setting up your account under the new package. Just call and get it corrected.
 

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mtm said:
I live in the Minneapolis area and get FSN North (used to be 641, now 668). Over the weekend when I watching the Twins game, 668-1 (non HD) worked just fine but the 24/7 HD channel (668) did not work and said something along the lines that I haven't purchased that channel. Any reason why the HD channel isn't working for me (yes, I subscribe to HD and get the rest of the HD channels just fine)?
You still have a 668-1 available?? I don't...I only have 668 (and I'm in the Minneapolis DMA, too).

I'd restart your box.
 

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Discussion Starter · #5 ·
syphix said:
You still have a 668-1 available?? I don't...I only have 668 (and I'm in the Minneapolis DMA, too).

I'd restart your box.
Yes, 668 and 668-1. It's just like every other channel, you get the HD channel and the non HD channel.
 

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I'm at work so I can't look and just have to go by memory (oh, oh!), but I thought the SD was still on 641 and the HD was now on 668 instead of 641-1.

Saturday's Twins/Mariners game was broadcast on FOX (channel 9) and Sunday's game on WFTC (29). I'm guessing you got the "not purchased" because it would not have been broadcast on 668 - though as I type that it doesn't make sense because if the games were on the networks, they wouldn't have even been scheduled on 668 (unless that's a mirror channel for MLB-EI HD or something).

I did see Friday night's game in HD on 668, however.


You weren't watching one of their replays on FSN, were you?
 

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I know that they broadcast the Sunday My29 game on FSN outstate (outside of the metro). We were in Bemidji Sunday, and that's the channel it was on. Maybe just a mix-up with the channel change-up? It looks like they're doing a dual-broadcast on both channels for a few days in SD.

I did have 668-1 for about a day, now only 668, and it's in HD.
 

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Discussion Starter · #8 ·
JLucPicard said:
I'm at work so I can't look and just have to go by memory (oh, oh!), but I thought the SD was still on 641 and the HD was now on 668 instead of 641-1.

Saturday's Twins/Mariners game was broadcast on FOX (channel 9) and Sunday's game on WFTC (29). I'm guessing you got the "not purchased" because it would not have been broadcast on 668 - though as I type that it doesn't make sense because if the games were on the networks, they wouldn't have even been scheduled on 668 (unless that's a mirror channel for MLB-EI HD or something).

I did see Friday night's game in HD on 668, however.

You weren't watching one of their replays on FSN, were you?
You are correct, when I first went to watch on Friday or Saturday (whatever day it was) I manually typed in 641 because that is what I was so used to doing and it worked but said that the channel would soon be moving to 668. I then went to 668 and two were listed, 668 and 668-1. I assumed that one was the new HD channel and one was the SD channel. The SD channel worked but the HD didn't (said I haven't purchased that channel). If it is a 24/7 HD channel, it shouldn't matter what was on, the channel should work, correct? I assume it would be like every other show/game that is on an HD channel but broadcast in SD, it would work but it would have the black bars on the sides.

A second question, I assume that just because they went 24/7 with the FSN channels in HD doesn't mean that every game will be broadcast in HD, correct?
 

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Discussion Starter · #9 ·
I am home now and here is the deal. I have two 668 channels, the 1st is FSNOHD and the 2nd is FSNO. Only the 2nd channel (SD) works. The 1st (FSNOHD) says "Channel not purchased" when I select it and it is a blank screen. I reset my system and it says the same thing. So, to sum it up, I am getting the SD channel only, not the HD. Thoughts?
 

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mtm said:
I am home now and here is the deal. I have two 668 channels, the 1st is FSNOHD and the 2nd is FSNO. Only the 2nd channel (SD) works. The 1st (FSNOHD) says "Channel not purchased" when I select it and it is a blank screen. I reset my system and it says the same thing. So, to sum it up, I am getting the SD channel only, not the HD. Thoughts?
This is the first that I've tried the new channel number - I have the HD channel on 668 (not -1) and SD on 641. 641-1 is no longer available.
 

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mtm said:
I reset my system and it says the same thing. So, to sum it up, I am getting the SD channel only, not the HD. Thoughts?
The only thing I can think of right off hand would be to try to "refresh your services". I had a heck of a time finding this (it used to be under 'Troubleshooting' and I can't even find that now - must be getting old).

Anyway, try logging into your account at directv.com and copy/paste this into your browser:

https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp

Choose the receiver(s) to refresh and see if that helps.
 

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shelland said:
This is the first that I've tried the new channel number - I have the HD channel on 668 (not -1) and SD on 641. 641-1 is no longer available.
The same here the Twins and Oakland are on now in HD on 668 no 668-1 or 641-1 and 641 is SD yet.;)
 

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668 works fine here also in Rochester. I have no 668-1 and I deleted the 641.

Sorry to hear your troubles but hope you get it figured out. keep us updated.
 

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Discussion Starter · #14 ·
Thanks for the info guys. I called a CSR last night and got it fixed. She resent the guide info to my box and that fixed the problem. However, I did still have two different 668 channels. FSNOHD and FSNO. Both were 668 and both worked fine. 641 also still worked.
 

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mtm said:
Thanks for the info guys. I called a CSR last night and got it fixed. She resent the guide info to my box and that fixed the problem. However, I did still have two different 668 channels. FSNOHD and FSNO. Both were 668 and both worked fine. 641 also still worked.
Unless you set your box to hide SD duplicates (in the HDTV setup menu), you will see both SD and HD versions. You can, of course, use a favorites list to mask one of them but searches will still return the SD version as well as the HD if you do not hide the duplicates. The only dowside to hiding duplicates is when you want to watch the SD channel because of a problem with the HD one. However, you can switch it back rather quickly in the setup menu.
 
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