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New hr24 won't do software update

3862 Views 4 Replies 5 Participants Last post by  Shades228
I just replaced an hr22 with an hr24 and made sure I was connected to the Internet. I reset it and hit 02468 so it would update to the new hi and it doesn't even do any software check at all. I am typing the code at the initial red welcome screen. My old receiver took the update and so did my h24 in my bedroom. What am I doing wrong?
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patseguin said:
I just replaced an hr22 with an hr24 and made sure I was connected to the Internet. I reset it and hit 02468 so it would update to the new hi and it doesn't even do any software check at all. I am typing the code at the initial red welcome screen. My old receiver took the update and so did my h24 in my bedroom. What am I doing wrong?
First off the welcome screen shouldn't be red, it's blue.

With the HR24's you have to be faster with the 02468 than other units. You need to enter 02468 the moment you see the DirecTV logo light up on the DVR.
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