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AllStar
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62 Posts
Discussion Starter · #1 ·
Got a new HR34 last Tues and since then no 807,852,855 and others. Still have the same pkg as with the HR20 it replaced.The "All Channels" guide doesn't list them at all. Called D* and went through all the usual bs. Reset, do this, do that, blah blah blah. After a half an hour then he said to do a reprogram of the box. I hung up. Can any other owners of an HR34 verify this. Otherwise any comments or suggestions? I'm all ears.
 

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sammib said:
Got a new HR34 last Tues and since then no 807,852,855 and others. Still have the same pkg as with the HR20 it replaced.The "All Channels" guide doesn't list them at all. Called D* and went through all the usual bs. Reset, do this, do that, blah blah blah. After a half an hour then he said to do a reprogram of the box. I hung up. Can any other owners of an HR34 verify this. Otherwise any comments or suggestions? I'm all ears.
Did you get a new SWM 3-LNB installed?
 

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The Shadow Knows!
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37,060 Posts
Look at the front of the dish. If it is the size and shape of a closed fist, it's an Slimline-3. If it's wide like the DBSTALK logo that's an Slimline-5.

Then, press and hold {INFO} using the DIRECTV-supplied remote. Scroll down to "More System Info" and press {SELECT.} Scroll down until you see the dish type. Does it match what you have?

If you have the Slimline-5 but the dish type is Slimline-3, there's your problem. {MENU}>Settings&Help>Settings>Satellite then repeat Satellite Dish setup and set it properly.

Several Sonic Tap channels are on a satellite only visible to the Slimline-5 dish.
 

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N.Y. FOOTBALL GIANTS
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5,633 Posts
sammib said:
Got a new HR34 last Tues and since then no 807,852,855 and others. Still have the same pkg as with the HR20 it replaced.The "All Channels" guide doesn't list them at all. Called D* and went through all the usual bs. Reset, do this, do that, blah blah blah. After a half an hour then he said to do a reprogram of the box. I hung up. Can any other owners of an HR34 verify this. Otherwise any comments or suggestions? I'm all ears.
Can you add them to a favorite list?

Im seeing them.
 

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Beware the Attack Basset
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24,476 Posts
sammib said:
Got a new HR34 last Tues and since then no 807,852,855 and others.
These Sonic Tap channels (and 14 others) are all at 119W. It seems that they're moving them to 101W slowly as there were once as many as 31 Sonic Tap channels at 119W.
 

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Hall Of Fame
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16,344 Posts
Of course all the tips to check the setup are right, but generally, if you have 8 tuners or less, the standard install for the HR34 is a 3 LNB SWM setup, which doesn't work with 119 as previously stated.
 

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AllStar
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62 Posts
Discussion Starter · #8 ·
Stuart Sweet said:
Look at the front of the dish. If it is the size and shape of a closed fist, it's an Slimline-3. If it's wide like the DBSTALK logo that's an Slimline-5.

Then, press and hold {INFO} using the DIRECTV-supplied remote. Scroll down to "More System Info" and press {SELECT.} Scroll down until you see the dish type. Does it match what you have?

If you have the Slimline-5 but the dish type is Slimline-3, there's your problem. {MENU}>Settings&Help>Settings>Satellite then repeat Satellite Dish setup and set it properly.

Several Sonic Tap channels are on a satellite only visible to the Slimline-5 dish.
My dish info says Slimline 3S-(SWM). So I assume that I can't get those channels. That's strange because I used to get them before using that same dish. Thanks to all the guys that responded.
 

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The Shadow Knows!
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37,060 Posts
What does the dish look like? Does it have the wide LNB seen on the DBSTalk logo?
 
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