I had an HR 34 installed yesterday which is working fine except for no sound through Yamaha receiver or directly from TV (note, I am using digital optical cable for sound and component cables for video as my receiver doesn't have HDMI). I can get sound if I use an HDMI connection with the HR 34, however, then I have to have a wire hanging down from my TV to the HR 34 and I lose the ability to hear the audio through my surround sound. The HR 34 replaced an HR 20. I have a DirecTV tech coming this afternoon, but I was hoping someone could provide some insight. Also, the tech yesterday didn't give me HR 34 manual which seemed odd to me.