also, if it helps i get Result Code 86-811 when i try to connect
New install today, now no network
I had an HR34 installed today, and they hooked up the cinema connection kit. The HR34 did an update when the tech powered it up (0x57c). After he was done the network would not connect, the tech told me it was because of the software update and that it should work after a little while. It's been several hours and still won't connect.
He installed a little gray box behind my tv. it has 2 ports- "Signal to IRD" and "Power to SWM".
He has my ethernet cable(from router) plugged into the cinema connection kit(little black box on top of HR34), and the coax coming out of the CCK goes to the "Signal to IRD" input, is that the correct set up? Seems like my network should be able to make a connection now but still nothing.
He installed a little gray box behind my tv. it has 2 ports- "Signal to IRD" and "Power to SWM".
He has my ethernet cable(from router) plugged into the cinema connection kit(little black box on top of HR34), and the coax coming out of the CCK goes to the "Signal to IRD" input, is that the correct set up? Seems like my network should be able to make a connection now but still nothing.
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You might try plugging the Ethernet cable straight into the HR34 and see what happens.
i just did this and it connects, but when i unplugged the Ethernet from the HR34 and plugged it back into the CCK now I get no connection again.harsh said:You might try plugging the Ethernet cable straight into the HR34 and see what happens.
so do you think it is a problem with the CCK?
Sounds like it. The HR34 is unique in that you can go straight into it with your LAN. Hook it back up that way and you should be good.
so i don't need the CCK? I can just go Ethernet into back of HR34, then the HR34 will supply internet to my HR21 &HR22? Since the CCK has a coax running from it to the "Signal to IRD" input do I leave that there?
My MRV keeps messing up too. The HR22 doesn't see my HR21 now, and had to reset the 34 again to get it to see the HR22.
My MRV keeps messing up too. The HR22 doesn't see my HR21 now, and had to reset the 34 again to get it to see the HR22.
You are moving a bit too fast here and that is why you are losing connectivity with your MRV.detroit_fan said:so i don't need the CCK? I can just go Ethernet into back of HR34, then the HR34 will supply internet to my HR21 &HR22? Since the CCK has a coax running from it to the "Signal to IRD" input do I leave that there?
My MRV keeps messing up too. The HR22 doesn't see my HR21 now, and had to reset the 34 again to get it to see the HR22.
First, your HR34 will act as a CCK all by itself. So, no, you do not need a separate CCK. I would take it out of the line and just put it away.
Second, your MRV uses the IP network on your cable. When you don't have your router in the line, it gets its addressing from your SWM system. When you have your router working correctly it gets its addressing from your router. So, by switching back and forth so quickly your other receivers have not kept up with the addressing. The quickest way to get things working together is to press the red reset button on each of the other receivers after your HR34 is getting your internet connection correctly. (They will probably get their addressing established over time, but the red button reset will work faster.) If that fails (which I doubt it will) unplug each of the other receivers and let them do a full restart. This will definitely reset things.
All will be well. Enjoy
Without a router, each receiver assigns its own IP address, and the SWiM has nothing to do with this, as it doesn't have the capabilities.BobStokesbary said:When you don't have your router in the line, it gets its addressing from your SWM system. When you have your router working correctly it gets its addressing from your router.
The code 86 is just "can't connect to Internet."
question? i was told by tech support that if you have more than one on the cck,your system will not work properly. is this correct? what i ment to say direct eathernet connection to the hr34 would not work correctly. i hope i said that right.
Actually there is a lot of confusion there. There are three possibilities here:
(1) All your receivers are connected via ethernet. In this case, you need a band stop filter on the coax that goes into your HR34, and only the one that goes into your HR34.
(2) You have a CCK attached. In this case you should have no ethernet cables to any receivers.
(3) You have ethernet run into your HR34 and only your HR34. In this case you should disconnect the CCK.
All three scenarios will work.
(1) All your receivers are connected via ethernet. In this case, you need a band stop filter on the coax that goes into your HR34, and only the one that goes into your HR34.
(2) You have a CCK attached. In this case you should have no ethernet cables to any receivers.
(3) You have ethernet run into your HR34 and only your HR34. In this case you should disconnect the CCK.
All three scenarios will work.
ok i am plugging my ethernet directly into the HR34 and resetting everything. My CCK is connected to my "signal to IRD", can i just unhook that and or does it need to stay connected?
You need to unhook that. If the CCK was connected to the power insterter, that may have been the problem.
You need to disconnect the CCK if you are using direct ethernet to the HR34. However the open end of the PI's "To IRD" port should have a 75 ohm terminating cap.detroit_fan said:ok i am plugging my ethernet directly into the HR34 and resetting everything. My CCK is connected to my "signal to IRD", can i just unhook that and or does it need to stay connected?
So as a temporary fix if you don't have a terminating cap on hand you might want to leave the CCK connected by coax so the SWiM and DECA network still sees a proper 75 ohm termination there, but disconnect the CCK's power adapter.
IOW, you're just using the CCK's internal 75 ohm impedance termination.
thanks guys. I took the CCK kit out and hooked ethernet directly to back of HR34. all seems to be working correctly now, so i will get a termination cap ASAP and put it on teh empty "signal to IRD" port.
OK. I guess I am just dense here. But, why isn't the "to IRD" coax port connected directly to your HR34? You should just have a straight line from your receiver to the PI and the "Power to SWM" coax going to your splitter and then to your SWM LNB. What else is in the line? This is the way mine is connected.
I had 2 coax lines running to the living room from before i had the swm installed that went to my HR21. he took 1 of those lines and ran it directly my hr34. the other one he connected to the "power to swm" port on the power inserter, then connected my CCK to the "signal to IRD" port on the inserter.BobStokesbary said:OK. I guess I am just dense here. But, why isn't the "to IRD" coax port connected directly to your HR34? You should just have a straight line from your receiver to the PI and the "Power to SWM" coax going to your splitter and then to your SWM LNB. What else is in the line? This is the way mine is connected.
OK. Well, now that you don't need the CCK just don't use that line and take the signal off the PI. Hopefully, you have the terminator that was on the splitter where your ran your second line.detroit_fan said:I had 2 coax lines running to the living room from before i had the swm installed that went to my HR21. he took 1 of those lines and ran it directly my hr34. the other one he connected to the "power to swm" port on the power inserter, then connected my CCK to the "signal to IRD" port on the inserter.
Your final setup should look something like this:
HR34-->PI "to IRD"--[PI]--"Power to SWM-->Splitter-->SWM
HR21-------------------------------------->Splitter
You only need to cap any unused ports on the splitter. This is similar to my setup and it works "swimmingly".
ok thanks. i guess i am just going to have to get the installer back out here because he needs to do this the right way. as it stands my HR34 is not connected to my PI at all.BobStokesbary said:OK. Well, now that you don't need the CCK just don't use that line and take the signal off the PI. Hopefully, you have the terminator that was on the splitter where your ran your second line.
Your final setup should look something like this:
HR34-->PI "to IRD"--[PI]--"Power to SWM-->Splitter-->SWM
HR21-------------------------------------->Splitter
You only need to cap any unused ports on the splitter. This is similar to my setup and it works "swimmingly".
Well no, you don't necessarily need to have the PI in the same cable run to the HR34.detroit_fan said:ok thanks. i guess i am just going to have to get the installer back out here because he needs to do this the right way. as it stands my HR34 is not connected to my PI at all.
In fact due to issues with the internal DC blocking capacitor causing signal issues to a receiver when placed inline with it, for some installs it was better to place the PI on its own separate coax run to the splitter.
Just terminate the IRD end of the PI ASAP when you get a cap.
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