i know how to get the update fot the hr20jwren said::nono2: Well I was better off with no upgrade, seems each one just makes things worse. I had no problems to begin with! I am very frustrated. I just recorded Jay Leno live and it's actually still on but I rewound the show and now I am getting cut outs of picture and audio. Like choppy blocks and a zap sound the missing audio... This is very annoying!