New problem with the 622....

Mike D-CO5 said:

Just get the superstation for CW from Dish. It will only cost 1.50 and I got mine from Denver (KWGN) as it has the best picture quality out of the superstations. No pq problems or signal problems.

Click to expand...

I get the superstations - but they're not in HD - the OTA CW is in HD (I do record the superstation as a backup).

For Paradox-sj - I'm in Campbell, using a directional attenaa pointed towards sutro (works great for ABC). I'm going to try playing with some other antennas, but CW is the only Sutro signal I don't get well.

For Ron Barry - the issue isn't the channel - it's what Dish software does. Interrupting my foreground viewing for something that's going on in the background is not a great user experience, IMO. Dish should know what alerts they're popping up in those situations - they basically say they've lost the signal. They should be recorded with the channel that's being recorded, not popped up in front of my face on the channel I'm watching, or at least act more civilized (like I write below).

For normang - I have a pre-amp, the aim is good. Other channels on the same channel come through very well. I would have less of a problem with the error messages if they would "pause" my current viewing, but they don't, and they do not have clear buttons about how to get out of the dialog (HELP is not a useful button - that's all that's on the dialog, no cancel, no return to program, nothing else).

To Rob - apparently so, but that doesn't make it right. Yes, CW for me is always flakey, but sometimes one of the other channels goes crazy, and just because that happens, I don't need the DVR to go belly up - it's an issue that should be fixed, or at least looked at.

I will add my 622 problems, which have been sporadic at best.

1. Auto reboots are rare. But manual resets are necessary to clear most problems.

2. I 'think' problems may be worse since L365, but it has gone almost 2 weeks with no problems, but now they are rearing their ugly heads again.

3. Often if I run 'INFO' I get 61.5 showing a red crossout, implying there is a signal strength problem.

Now the real kicker is I get this indication right after I check signal strength (all 3 dishes are in an 82 to 95 range) and 'check switch' passes, AND I AM RECEVING ALL MY CHANNELS!

4. Last problem is just a black screen when changing channels, no audio, for no apparent reason. Suddenly it will restore after 15 seconds or so.

I have thought of exchanging receivers. Maybe that will solve some problems (or create new ones). It appears in many cases I read about, that does not solve many problems.
I am using components right now. Tried HMDI when I first got my receiver, it worked out ok but no real difference. I only have one HDMI input that presently is dedicated to a DVD player. I have no desire to try HDMI again, and make my list longer.

Any recommendations are fully welcome. I should mention I have played with a notebook cooler under the 622, and while the average temp. seemed to drop some, no real improvement noted in other aspects.

MQuinn said:

For Ron Barry - the issue isn't the channel - it's what Dish software does. Interrupting my foreground viewing for something that's going on in the background is not a great user experience, IMO. Dish should know what alerts they're popping up in those situations - they basically say they've lost the signal. They should be recorded with the channel that's being recorded, not popped up in front of my face on the channel I'm watching, or at least act more civilized (like I write below).

Click to expand...

Never said the issue was the channel and the fact that all you get is a help button is something that should be addressed. I believe in these cases cancel does remove the dialog. Also agree the box should not belly up in this situations. I think Rob has a few times indicated the OTA recover needs to be more robust with the 622 though. I personally have not had any OTA issues, but OTA is definitely the biggest variable with all the HD receviers.

As for it being in the background.... I personally don't see it that way though I can see how some would. I see it as a series of streams (2 Dish, 1 OTA, and 1 recorded) that I can view. So if one of those streams is having an issue recording I would like to know. Perhaps there is a more eloquent way that this could occur, but I personally would vote for letting me know rather than either silently failing or just continuing to record with break up.

As for Dish knowing... Well I am sure with a code search they could find the dialog, but then again a picture is worth a thousand words.

What signal strength are you seeing with your other channels compared to this one?

When watching OTA live and the signal is lost the attached popup appears. If you select HELP the receiver will blame the signal loss on your OTA antenna or local station. There is nothing else your receiver can do if it's not receiving a signal other than a black screen and an explaination - changing channel (or the signal coming back) would be the only ways of getting a picture.

Replaying a DVR'd OTA that has signal losses is peppered with the normal "a portion of this recording has been lost" message. The annoyance I described was with a marginal signal (which has since been fixed by adjusting my antenna). Each little snip of recordable material interrupted by the popup.