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· Cool Member
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15 Posts
Discussion Starter · #1 ·
Our remote kicked the bucket. Got a new remote but I can not get it to pair with the Joey. I have called dish- they walked me through a few things and finally declared it was a bad remote. Is there something that I'm missing? I did system info and pressed the sat button. Nothing. Is it truely a bad remote or is there something else that needs to be done?
Thanks
 

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906 Posts
I've had trouble pairing also. Making sure the system info screen is on, holding the remotes close and moving it around the unit. Just did one...it was frustrating, persistence worked.
Another tip which may or may not apply here is; when pairing an existing remote to a different Joey or Hopper the remote must be unpaired from the original paired receiver for the new pairing to work...if that makes sense....
 
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