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My initial thought is, Dish is apparently making what you want happen at no cost. Dish isn't advertising you will get all channels with one Dish, even though often you do. So if you do not want two dishes I think Dish has done what they can. That said, they can put that into one Dish usually.
It is true KBS world is shown in the Top120 package. It would be if you had the Eastern Arc, your area apparently is the Western Arc. That is not your problem, I would not expect you to know that. But Dish is giving you the 118 satellite for no charge, for which they do usually charge for.

I am also curious about less channels than Direct. If you got a lesser comparable package, then sure you would have less channels. What package did you have with Direct TV? Did you check the differences before you switched?
 

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esojmc said:
If Dish advertises 120 channels shouldn't the installer do whatever is required to make sure we get all 120 channels? I did not see it clearly stated anyplace (I didn't look very hard either) that said that some channels would require additional hardware and additional cost. Or is it assumed that everyone brushes up on astrophysics :) before ordering Dish?

Anyway, I will have them install the second dish if needed so my daughter can watch KBS - she was really looking forward to it.
As I said, I do not expect new subscribers to know that. As for 120 channels, I bet you get that and more without KBS, so they are fulfilling that amount. That doesn't change that the channel list has KBS, but it appears Dish is living up to that too....
 
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