Take off the BBC's if you have them on the coax cables where they plug into the receiver. The HR23 has a wideband tuner and does not use them.ODiN91 said:I just upgraded from an HR20 to an HR23 and now none of the HD channels are coming in. I'm not sure if the satellite setup is wrong, but the DVR is set to 720p but none of the channels in the guide show as HD (or in the channel edit list).
Have you rerun satellite setup? Does it see the sats at 99 and 103?ODiN91 said:Already took off the BBCs and settings appear to be correct. I've tried a few satellite configs but same result. SD only.
I really don't know what satellite config I have, but not sure how I'd find out or if HD is limited to certain ones.
inkahauts said:Have you rerun satellite setup? Does it see the sats at 99 and 103?
Also, go into settings, and what firmware is it running?
Have you done a refresh of services from the web site?
Its also possible they screwed up when switching your account and forgot to re add HD access if your old unit was the main unit on the account.
If you can't +/- to any other satellite than 101, your setup isn't correct.ODiN91 said:I don't see where to check if I see sats at 99 and 103? I try to +/- where it says 101 but it doesn't give me any more options.
Ignore the error and continue until you can browse the guide. This should allow the HD channels to populate in the guide. Check your HD channels and locals."ODiN91" said:When I try setting the dish type to Slim3 or 5, I get errors at 103 degrees and the setup fails.
The dish was the preexisting dish which was professional installed over 5 years ago.
I assume you already had HD and that your set can display a 720P signal and that you are connected via HDMI, or component cables. If all is true, contact tech support.ODiN91 said:I just upgraded from an HR20 to an HR23 and now none of the HD channels are coming in. I'm not sure if the satellite setup is wrong, but the DVR is set to 720p but none of the channels in the guide show as HD (or in the channel edit list).
As others have said round dish won't work. you need to have a realignment if it's out of line to much."ODiN91" said:Dish Type says Round 18".... which is what I have set in the sat setup. I also tried toggling the switch type but only Multiswitch works.
All the channels appear to be there, but they come in at SD. Also should note it's not my TV since I don't see any of the 'HD' labels on the channels in the guide either...
Looks like I got the new UI upgrade as well but no change.