Yep, I'm a Sys Admin at my job and every computer and monitor is on a UPS. Same at my house, all computers and receivers. Brown outs and quick power blips kill electronics!I have had a HR44-200 Since 2014 and it still working well --with it's same Hard drive -I have a Hr22-100 form 2009 that is still recording and playing on the same hard drive as day one. I contribute that fact to them have been Connected to Battery Backups since they arrived
The only way to get a HR54 is to request 4k Service --That's why you did not get one NO MATTER what they told you to get you off the phone.
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