[HD AV]

As a follow up to the original thread. D* got, and responded to the e-mail in the original post. They apologized for the incident, said all charges would be removed/credited back to the bank and the account purged from their system. This is a corporate position and action. It just serves to prove that the company wants to do right, regardless of some incompetent CSRs who don't give a .......
My friend thanks you DirecTV!

 

[Ken S]

As a follow up to the original thread. D* got, and responded to the e-mail in the original post. They apologized for the incident, said all charges would be removed/credited back to the bank and the account purged from their system. This is a corporate position and action. It just serves to prove that the company wants to do right, regardless of some incompetent CSRs who don't give a .......
My friend thanks you DirecTV!

Keep the email and in a week make sure that you have received the refund.