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Old Access Card: D* Does Right

731 Views 1 Reply 2 Participants Last post by  Ken S, 
HD AV
As a follow up to the original thread. D* got, and responded to the e-mail in the original post. They apologized for the incident, said all charges would be removed/credited back to the bank and the account purged from their system. This is a corporate position and action. It just serves to prove that the company wants to do right, regardless of some incompetent CSRs who don't give a .......
My friend thanks you DirecTV!
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K
HD AV said:
As a follow up to the original thread. D* got, and responded to the e-mail in the original post. They apologized for the incident, said all charges would be removed/credited back to the bank and the account purged from their system. This is a corporate position and action. It just serves to prove that the company wants to do right, regardless of some incompetent CSRs who don't give a .......
My friend thanks you DirecTV!
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Keep the email and in a week make sure that you have received the refund.
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