Just the 811. They are referring to HD receivers.Orange Man said:
Just the 811. They are referring to HD receivers.Orange Man said:Hello
My wife said the other day there was a flyer in our bill about having to change one of the receivers out to meet the new digital foramt. Now I cannot find it so I'm trying to get a handle on just what they're saying to change?
We have the older 625 DVR to a non-HD set and a 811 HD unit to a HD set. Will I need to change both receivers or is it just the 625 DVR? Both units we actually own by the way so I'm not up on the leasing end of it. thank you.
Kenny J
Nashville TN
Correct; the 811 *currently* cannot get many of the HD channels, because all of the newer ones were added as MPEG4 feeds. The remaining "legacy" MPEG2 HD feeds are going to be converted to MPEG4 feeds, so what little HD the 811 has been able to get is going to go away.Jim5506 said:If you get your locals through Dish - no converter box needed, but you will need to replace the 811 because all Dish HD is going MPEG4 on August 1, 2008 and the 811 is MPEG2 only.
The upgrade for me was not "free" as the csr explained it to me. I own a 6000, but the replacement would be leased to me. I can not swap it out myself but must schedule an install (to do what? unplug the 6000 and undo four connections, put the new unit in and connect 4 wires, plug it in and call for activation - for that I must take a day off from work). I lose the UHF remote, so I have to pay to upgrade if I want a unit with uhf remote or pay and install a remote extender to get back the functionality I had with the 6000. Dish requires a credit card in case I do not return the leased receiver they are forcing on me - no option to purchase it or "swap" it for my owned 6000 and I have to make a commitment to dish even though I have been a customer for many years and this upgrade is not voluntary.IIP said:Correct; the 811 *currently* cannot get many of the HD channels, because all of the newer ones were added as MPEG4 feeds. The remaining "legacy" MPEG2 HD feeds are going to be converted to MPEG4 feeds, so what little HD the 811 has been able to get is going to go away.
Dish is offering free replacements of 811s, replacing them with 211s, which have some updated features and, most importantly, supports MPEG4 feeds. Note that the free update period is quickly running out, so make sure you call Dish back and take advantage of that upgrade.
The install is not as straight forward as you think depending on the receiver, if its a dual tuner model, the connections are not the same. The things you are being "forced" to do have been this way for a couple years.. Things change, no matter where you go, you have a receiver that must be at least 6 years old..Alsat said:The upgrade for me was not "free" as the csr explained it to me. I own a 6000, but the replacement would be leased to me. I can not swap it out myself but must schedule an install (to do what? unplug the 6000 and undo four connections, put the new unit in and connect 4 wires, plug it in and call for activation - for that I must take a day off from work). I lose the UHF remote, so I have to pay to upgrade if I want a unit with uhf remote or pay and install a remote extender to get back the functionality I had with the 6000. Dish requires a credit card in case I do not return the leased receiver they are forcing on me - no option to purchase it or "swap" it for my owned 6000 and I have to make a commitment to dish even though I have been a customer for many years and this upgrade is not voluntary.
Yes, things change, that is why my father quit being a Dish Network installer (and I have helped him with about 2 dozen installs). All of the changes from customers owning the equipment to leasing, the requiring of credit cards from all of the customers and the annoying bit from Dish where, if a customer quits after 17 months into an 18 month commitment, the install payment from dish was yanked back out of his account, like it was his fault.normang said:The install is not as straight forward as you think depending on the receiver, if its a dual tuner model, the connections are not the same. The things you are being "forced" to do have been this way for a couple years.. Things change, no matter where you go, you have a receiver that must be at least 6 years old..
Most customers who have an 811 do not have a dish pointed at 129 or 61.5, which is where a lot of the HD programming is. For this reason primarily, Dish is requiring a tech visit and in most cases a dish/LNB upgrade to support the additional orbital location.Alsat said:The upgrade for me was not "free" as the csr explained it to me. I own a 6000, but the replacement would be leased to me. I can not swap it out myself but must schedule an install (to do what? unplug the 6000 and undo four connections, put the new unit in and connect 4 wires, plug it in and call for activation - for that I must take a day off from work).
We have the installer coming out this Tuesday. We're going to swap the 811 with a 622 and lease a 211 for the other room. The 625 is being "retired" since we're getting a new LCD today to replace the Sony XBR crt that a friend is buying. His set got zapped and he cannot afford a large HD LCD at this time.IIP said:Most customers who have an 811 do not have a dish pointed at 129 or 61.5, which is where a lot of the HD programming is. For this reason primarily, Dish is requiring a tech visit and in most cases a dish/LNB upgrade to support the additional orbital location.
There is NOT a programming commitment with this swap-out. My company has swapped out perhaps 150 811 receivers for 211s, and not one has required a commitment extension.
The new receiver IS leased, but that is more to your advantage than not. If it breaks, you'll get a new one. If it becomes obsolete, you won't have put a bunch of money into it. You own your 6000, but it is obsolete and worth virtually nothing to anyone. What advantage did you gain by owning?
In your area of the country, they may actually install a second dish instead of replacing your existing one. It's likely your HD locals, if they exist, are on 61.5 instead of 129, and 129 may be too hard for you to see from that far east.Orange Man said:I was told yes they're also replacing the Dish with another so to pick up the other Sat. I was hoping to add another Dish for the HD sat and keep the other at 110 & 119 but whatever is best.