Is a drip loop just that? meaning it routes the water down instead of sitting at the connection?boba said:Do you have drip loops at the ground block?
If your cable is 5 years old you may have a break in the outer jacket and water is running down the inside of the cable.
owensdj said:I had a Dish tech come to fix the low signal level issue I was seeing. He re-aligned the dish and replace the ground block that had been in service since I got Dish over 5 years ago. He said water got into the connections and corroded them. My signal levels improved by over 20 points, so I was happy.
Less than a week later one(by not the other) of the TVs starting having a problem with all channels getting all blocky. Eventually the receiver lost the signal competely, and I was stuck on the "it should take less than 5 minutes to acquire the signal" screen that never completed.
A dish tech from the same company came out the next day and said one of the connections on the new ground block looked "burned," and he couldn't explain what happened to it. Everything was fine again after he replaced the new ground block with another one.
Now a few weeks after that the same receiver is starting to get blocky again, but hasn't gone out completely yet. It's not a receiver problem because when it went out I moved the receiver from the other room into this room and it had the same problem.
Any ideas on what's going on?
Mike, thanks for the reply. I already contacted the Dish installer who did the ground block work and they have me scheduled for another visit on Wednesday. I was just asking here to try to come up with something that might help the tech fix the problem. I don't want them to just replace the ground block again and this problem come back in a few weeks.[email protected] Network said:I understand how frustrating this can be. I am happy to assist you with this issue. Please send a PM with your DISH account or phone number and we can look at different options to correct this.
This is your problem, I see it all the time. Unfortunately inexperienced techs will just replace the GB, which is only the symptom, not the root cause of the problem. And the drip loops are great, and required, but only help with water on the outside of the cable. If water is getting in the cable above the GB, water will force it's way all the way through the loop continuing to cause problems.boba said:If your cable is 5 years old you may have a break in the outer jacket and water is running down the inside of the cable.
owensdj said:Mike, thanks for the reply. I already contacted the Dish installer who did the ground block work and they have me scheduled for another visit on Wednesday. I was just asking here to try to come up with something that might help the tech fix the problem. I don't want them to just replace the ground block again and this problem come back in a few weeks.
