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Years ago when I got DirecTV I initially bought it from Circuit City. Since then I have always contacted DirecTV directly for any new programing changes or equipment. You can get better deals on upgrades, if you deal directly with them, and are a good customer.Stephens24 said:Just wondering what the main differences was between the two. I know they sometimes offer different deals. Say I have it installed from a local mom and pop satalite dealer, if I want programming changes made or new equipment can I still call directv themselves or do I have to keep calling the local dealer?