I gotta sat I am on this guys side, why would a company issue a product that does not have a key feature or from what I have heard and read full of bugs. D* needs to be held accountable for not being able to to provide what it's competitors can. For failing to make nice with Tivo the have to come up with a product that meets a comptitive edge. Sounds like so far they have failed. They have to pay extra to keep customers.wmschultz said:I bought a Dodge Charger and it didn't come with a DirecTV receiver, so I called DirecTV and they credited me the cost of the car.