To determine what kind of antenna, how large and at what height you will need now, and after Feb 2009, go to tvfool.com and enter your zip code (or better if you know how, your latitude and longitude). You will get a display that allows you to select digital now, digital post 2009 (and analog as well, if you like).Starchy77 said:
It will show you the bearing and distance, and the signal level at your location, as well as each channel number "now", and post Feb 17, 2009.
The color of the row shows what kind of antenna you will need (roughly). Green means the signal is quite strong. Anything greater than -70 dBm is quite strong, and keep in mind that -65 is "stronger" than -70 (in other words, don't miss the fact that we are looking at "minus" dBM, so the less "minus" the signal is, the stronger it is.
Pay special attention to the post Feb 17, 2009 channel/frequency assignments in your area. You may have some stations switching from UHF back to VHF ...which has implications for your antenna choices.
As per the prior poster, you received inaccurate info from the D* CSR...this is a good thing...it has taught you that you can't trust or believe anything a CSR might say to you. Learn this lesson well. As Ronald Reagan said with respect to the old Soviet Union: Trust but verify...well with D*, you can skip the trust part.
It's not that anyone is actually lying to you or trying to mislead you...they are just ill-informed and/or incompetent. Get used to it and adjust your interactions and follow-up accordingly.