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over 10,000 laptops are lost or stolen every WEEK at US airports.

837 Views 11 Replies 10 Participants Last post by  Mike Bertelson
http://www.networkworld.com/community/node/29548
In a paid study sponsored by Dell the Ponemon Institute has published a report that claims over 10,000 laptops are lost or stolen every WEEK at US airports. Recovery rates are very low, evidently because most people do not even try. Half the laptops, according to the survey, contain confidential corporate information. These data put into perspective the ruckus caused by the infamous stolen laptops at the VA. There are obviously thousands of data loss incidents that are going unreported.
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Data loss for corporations is normally much different than data loss for a government agency or for cases where PII (Personally Identifiable Information) is lost.

If a corporate sales jock goes through the airport and has their laptop stolen they will likely lose a bunch of sales contacts, perhaps e-mails that related to sales contracts and such, and their own personal information (perhaps some of their own pr0n :p)

Compare that to a laptop used by a government agency where reporting requirements are very strict. If the government laptop contains any personal identifable information, heads will roll. Even if it doesn't contain PII, it could contain business critical or mission critical information and again reporting requirements are pretty stringent.

If a business loses a laptop that contains information that could be used for identity theft, then there's going to be a lot of fuss, but otherwise not so much. A lot of times the employees for private businesses don't actually report the loss until well after it's happened and there's virtually no chance to do anything about it. The employee doesn't want to pay for the loss or face the music from their bosses. Even in government or government contracting theres a lot of hesitation to want to report, but at the same time the gov't contractors and gov't personnel know that they can be a whole world of trouble if they don't report the loss.
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These careless folks should get lowjack for their notebooks! What happens to them all, is there some auction where us geeks can buy them for cheap?
10,000 a week is just crazy .. @ $2k a pop, that's $20 Million per week simply in lost hardware or basically $1 billion per year .. and that doesn't even count the potential lost productivity and recovery costs.

I will say, I'm skeptical of the 10,000 number. I know that people are careless and that on some occasions it could be 10,000 per week, but that's a lot of notebooks to lose.
Here's some more numbers using numbers linked in the article: 36 major airports 10000/36 = 277.



This doesn't pass the blink test for me. Although I have no data to prove otherwise. I would guess most are lost. Are people placing laptops in checked bags?

I just read the orignal article, now I get it... Dell is trying to sell their security services...
Well... i agree with a previous poster. OfficeMax sells LoJack and I bought it a few years ago. Tell you what... it WORKS! I got my laptop back and because i was a victim of a burglary of my home, the cops found OTHER things as well. Only clue had been a single fingerprint that they matched to the person caught with the jackpot. Pressed charges, got MOST of my stuff back, and the idiot went to jail!

NorfolkBruh
10,000...OMG....

That can't be right can it?

...that's over half a million a year. I read some where that there were about 32million sold last year so that's what ≈15%.

That's just unfathomable! :eek2:

Mike
MicroBeta said:
10,000...OMG....

That can't be right can it?

...that's over half a million a year. I read some where that there were about 32million sold last year so that's what ≈15%.

That's just unfathomable! :eek2:

Mike
Mike... working on the math here... 15% of 32 million is over 5 Million do you mean 3.2 million?

I still want to know how you manage to lose a laptop... it's not like it doesn't weigh enough to be missed... I get stolen and maybe even absentmindedness but still... 10000?
LarryFlowers said:
Mike... working on the math here... 15% of 32 million is over 5 Million do you mean 3.2 million?

I still want to know how you manage to lose a laptop... it's not like it doesn't weigh enough to be missed... I get stolen and maybe even absentmindedness but still... 10000?
I left out my decimal point. I meant one and a half not fifteen. :rolleyes:

Don't fall asleep as you're waiting for that flight or get side tracked by security as the laptop is moving through the x-ray machine. ;)

Mike
I really have to doubt that number. I used to have 200 sales people all with laptops, all traveling extensively and in five years I can't recall one lost laptop. A couple were broken, but no one ever lost it or had it stolen. I would highly doubt that the group that worked for us was any more/less careful than the average person.

10,000 a year...maybe
Ken S said:
I really have to doubt that number. I used to have 200 sales people all with laptops, all traveling extensively and in five years I can't recall one lost laptop. A couple were broken, but no one ever lost it or had it stolen. I would highly doubt that the group that worked for us was any more/less careful than the average person.

10,000 a year...maybe
I might find 10k a month believable.

Although, in this article is seems the number is even higher...

http://www.pcworld.com/businesscenter/article/147739/laptops_lost_like_hot_cakes_at_us_airports.html

"Close to 10,278 laptops are reported lost every week at 36 of the largest U.S. airports, and 65 percent of those laptops are not reclaimed, the survey said. Around 2,000 laptops are recorded lost at the medium-sized airports, and 69 percent are not reclaimed."

This seems to imply ≈12,000 a week. The 10,278 is "at 36 of the largest U.S. airports" seems to imply that the numbers are incomplete and could be higher. I don't know enough about airports to decide what that really means.

Of course the survey was commissioned by Dell, who promptly announced new security services.

Mike
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