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How can I unlock the parental controls if I don't know the password? I am not the original owner and have no way of knowing what the prior owner used as a password.
 

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JWH said:
How can I unlock the parental controls if I don't know the password? I am not the original owner and have no way of knowing what the prior owner used as a password.
The only way I know of, is a full format of the system... and possible having to change the Access Card
 

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Earl Bonovich said:
The only way I know of, is a full format of the system... and possible having to change the Access Card
Earl, does the access card govern the controls for the parental controls and would a new replacement resolve the issue?
 

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JWH said:
Earl, does the access card govern the controls for the parental controls and would a new replacement resolve the issue?
Have you tried calling D*? We had some laptops at work that someone long gone had set a BIOS password. Dell helped us out with an admin password (for lack of a better term).
 

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qwerty said:
Have you tried calling D*? We had some laptops at work that someone long gone had set a BIOS password. Dell helped us out with an admin password (for lack of a better term).
Thanks to all. I called D* and had the receiver remotely reset and everything is now fine.
 
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