[P Smith]

I worked with the techs again today and they still agree that's it's a bug. Let me also add that it's not 100% that I can't watch something I'm not subscribed to, nor is it 100% that I can watch everything I am subscribed to. I can watch at least 1 Cinemax recording even though I'm no longer subscribed to Cinemax, and there's an Encore movie I can't watch and I am subscribed to it. It's close to 100%, but not totally black and white on the subscription/non-subscription part. Also, I worked with them and did a test to see if I subscribed to something, then tried to watch a previous recording, and then removed the subscription from my account, if it would still block the channel. That is, the test was to see if watching a recording after being subscribed to a channel would then free up the block permanently, but it didn't. I had them try Showtime to see, but at least that part was consistent. With the subscription I could watch all Showtime recordings, and after it was removed I couldn't again. BTW, I'm still on S2.07.

One thing that came up in the conversation was a check of what hardware I'm on with the Hopper. All of my hoppers are DNASP of 522 DshN06 (that's shown below the SW version). I'm wondering if all of this could be related to hoppers with the same DNASP. If so, that might explain why some of us have the problem and others don't. Does anyone have a different DNASP that's having the problem?

It's not a h2k per se. The numbers came from [embedded] smart card. And its software updating differently by nagrastar, not by dish.

 

[js0873]

It's not a h2k per se. The numbers came from [embedded] smart card. And its software updating differently by nagrastar, not by dish.

OK, I'll admit I don't understand that. What's does h2k mean? And what's the significance of the software updating differently by nagrastar vs. dish mean?

 

[P Smith]

h2k = Hopper 2000 = XiP813 or any name you'll see in the forum's posts

it's two different companies:
first is solely owning the card and its content and has exclusive control of it
second is making FW for receivers and provide protected content (video/audio/open tv, etc)

 

[fredpb]

I have had this problem since I got my Hopper.

The only "workaround" is for newly recorded problems, like during a "free weekend". Just play the show momentarily before you lose subscription. It will play after that.

 

[js0873]

I have had this problem since I got my Hopper.

The only "workaround" is for newly recorded problems, like during a "free weekend". Just play the show momentarily before you lose subscription. It will play after that.

Hmm. I too have had the same problem since day 1, but that's not what I found. As a problem determination test I had a CSR add Showtime. Then I was able to watch a previously recorded program from Showtime. Then he removed my subscription and I could no longer play it. Now maybe I could if I recorded a new program and then watched the recording while under the subscription before it was removed, but it sure didn't allow me to keep watching my old one recordings. I sure they get this fixed sometime soon.

 

[satcrazy]

maybe p smith is right.

DRM in stream.

It's in just about everything now.

 

[3HaloODST]

I have been having this issue on MAVTV recordings and they suddenly work during the free preview of MAVTV.

 

[tcatdbs]

Is this a problem with programs recorded to internal drive? I have 3 free months of all movie channels and don't want to go mad recording a bunch, if they're just going to be void after I drop them all.

 

[js0873]

Is this a problem with programs recorded to internal drive? I have 3 free months of all movie channels and don't want to go mad recording a bunch, if they're just going to be void after I drop them all.

Yes, it applies to internal as well as external drives. So the possibility that you won't be able to watch recordings after 3 months exists, but nothing here is definite. Hopefully they fix the problem by then.

 

[zer0cool]

So, I had several movies recorded on my 922 that I moved to my EHD before making the jump to the Hopper.
Now that Summer has rolled into view, I've had a bit of time to try and watch some of them. Most play from the EHD without a hitch. One or two will go from start to finish in seconds (black screen, then "Playback Finished").
The ones that bother me the most though are the ones that give an error screen saying the program is "Not available for viewing in your region".
WTF? My "region" hasn't changed. My programming package hasn't changed (AEP). Just my receivers have changed. All these movies were recorded from a premium channel (HBOI, STARZ, SHO, etc.).

 

[Stewart Vernon]

Threads merged.

 

[zer0cool]

My subs have not changed. The problems i'm having are for shows recorded off a channel I'm still subscribed to.
and on a lighter note, will my recordings of Mad Men and Breaking Bad stop being viewable when Dish dumps AMC next month?

 

[patmurphey]

...and on a lighter note, will my recordings of Mad Men and Breaking Bad stop being viewable when Dish dumps AMC next month?

A great question for DIRT to investigate and resolve.

 

[koralis]

maybe p smith is right.

DRM in stream.

It's in just about everything now.

Yeah, probably depends on the program settings itself. If there's an expiration time, it gets validated if a current subscriber to the channel (regardless of when recorded). If not a current subscriber on an expired stream it fails.

For streams without that DRM it doesn't matter.

 

[Stewart Vernon]

My subs have not changed. The problems i'm having are for shows recorded off a channel I'm still subscribed to.
and on a lighter note, will my recordings of Mad Men and Breaking Bad stop being viewable when Dish dumps AMC next month?

I merged with this thread because it sounds like a symptom of the same problem... there appears to be something going on with DRM (based on the discussions here)... so while it is mostly showing up with people who recorded something and have since dropped the channel... it would appear that doesn't have to be the full criteria to break playback on some recordings.

At this point it still appears to be unintentional, though, as opposed to intended restrictions.

 

[zer0cool]

I merged with this thread because it sounds like a symptom of the same problem... there appears to be something going on with DRM (based on the discussions here)... so while it is mostly showing up with people who recorded something and have since dropped the channel... it would appear that doesn't have to be the full criteria to break playback on some recordings.

At this point it still appears to be unintentional, though, as opposed to intended restrictions.

No problem with the merge Stewart, just wanted to make sure that point didn't get lost in the discussion.

 

[MrC]

I've found about 30% or so of my transfers from either a 922 or 722 to EHDD are now unplayable. I get a black screen when attempting playback, and there is an 004 error when viewing info.

 

[P Smith]

...
One thing that came up in the conversation was a check of what hardware I'm on with the Hopper. All of my hoppers are DNASP of 522 DshN06 (that's shown below the SW version). I'm wondering if all of this could be related to hoppers with the same DNASP. If so, that might explain why some of us have the problem and others don't. Does anyone have a different DNASP that's having the problem?

Just came to other h2k and find your number is wrong (mistyped ?) : it should be DNASP 552 DshN06.

 

[js0873]

Just came to other h2k and find your number is wrong (mistyped ?) : it should be DNASP 552 DshN06.

You are correct.

 

[js0873]

Does anyone know if the latest software, S2.13, fixes this non-playable DVR recordings problem?