I've had this happen a couple times myself. All I did was went into settings, turned off Dolby Digital then the sound came back on. Then I turn DD back on. So far, this has only happened after a software update.
Problem with HR24
The last two days when I have turned on one of my HR24 there has been picture but no sound. I have switched to a different HDMI cable, tried a different input, tried both live and recorded programs with no sound. The only way to get sound was to do a reset. I have not called DirecTV yet to see what they think is wrong with it yet. I just wanted to know what you think might be wrong with it. Thanks in advance.
1 - 20 of 36 Posts
It did do a software update the other day. I will give it a try.
This worked for me too. Why one should have to do these kind of things is beyond me.jimbop99 said:I've had this happen a couple times myself. All I did was went into settings, turned off Dolby Digital then the sound came back on. Then I turn DD back on. So far, this has only happened after a software update.
It appears to have worked. Thank you.
Is or was the problem with the HR24 a 500 model?
I found turning the HD DVR off and then on, returned the sound.
Turning it on and off did not fix it. It is a HR24/500.
Try resetting your receiver.tigercat74 said:Turning it on and off did not fix it. It is a HR24/500.
That's why I asked if it was a 500. Have experienced this myself and a few other postings with same issue on 500's. I found it occurs on my LG TV but not my Sharp TV.tigercat74 said:Turning it on and off did not fix it. It is a HR24/500.
My workaround is to just cycle the TV off/on leaving the HR24 on while doing that returns audio.
This has been happening to me since the last software update on at least two HR24-500s connected through HDMI. My solution was to turn off the new Power Save feature. It's apparently broken.
Exactly what I was wondering.NR4P said:Is or was the problem with the HR24 a 500 model?
Rich
Turning off the Dolby Digital did fix the problem.
Did you turn it on again?tigercat74 said:Turning off the Dolby Digital did fix the problem.
Rich
HR24-500 and turn DD off then on again.
Other than manufacturer, I thought the HR24-100 and 500 were the same. Is there other differences?tigercat74 said:Turning it on and off did not fix it. It is a HR24/500.
In my case, I can turn the HR24 off and on and the audio is restored. Alternatively, cycling DD settings will restore the audio. There is another thread that discusses this problem in detail. I had the audio dropout problem prior to the HD-UI update. It has manifested itself across HD DVR models: HR22 and HR24.
HR24-500 has a different hardware chipset, and outputs RGB video rather than YPrPb used by other HR24's.allenn said:Other than manufacturer, I thought the HR24-100 and 500 were the same. Is there other differences?
.
I have 2 HR24-500's. That's why I can't use HDMI cables and use component instead.
I have an HR24-500. I am using both HDMI (to a TV) and component (to a HD video encoder on my computer) at the same time, with no issues.ncsercs said:I have 2 HR24-500's. That's why I can't use HDMI cables and use component instead.
My HR24-500 is set with Dolby Digital on and is connected to a Sony A/V receiver via HDMI cable. My neighbor has a HR24-500 that is set with Dolby Digital on and is connected to a Onkyo A/V receiver. Neither of us have ever experienced a loss of audio issue. Given this and what others have posted eliminates the issue being inherent with the HR24-500 model.
1 - 20 of 36 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
DBSTalk Forum
A forum community dedicated to digital bit streaming enthusiasts. Come join the discussion about programming, content, and reception, home theaters, displays, models, styles, satellites, reviews, accessories, classifieds, and more!
Full Forum Listing
Recommended Communities
