The Protection Plan obviously isn't an entertainment package.Not too many entertainment packages where you come out ahead.
I'm not offering an opinion on the package one way or the other. I'm simply trying to figure out how you derive value from it as there may be something there that others have overlooked.It is a cheap protection plan and I don’t need your opinion on it.
I’ll chime in here-If you are paying $8.99/mo / $107/yr, how are the remotes free ? You can buy 20+ remotes on Amazon per year before you break even on PP. Unless you are constantly breaking DVRs...
In my 20+ yrs, I've had a total of ONE receiver go bad.
The PP is an optional part of the entertainment package equipment. I have to ask why it bothers you so much that I pay for it? Maybe you need a hobby?The Protection Plan obviously isn't an entertainment package.
I'm not offering an opinion on the package one way or the other. I'm simply trying to figure out how you derive value from it as there may be something there that others have overlooked.
Back to your original post. I wanted to try to get a new remote today and at the site it showed $15 for the RC66 and RC73 and 25 for the RC73 backlit remote. It said if you have the PP it would remove the charge when you checkout. I tried it and it still showed the charge so I aborted that plan and went through chat and they are sending me the new RC66 for no charge.I was looking to get a couple more replacement remotes, having the protection plan. I got about 6 replacement RC66RX remotes shipped for free back in mid-February, but I need more since I have so many receivers. For some reason, the costs are now showing $15-$30 for each remote- depending on the model. These prices were zero dollars back in February, as they should still be now.
Most people don't have 16 TVs .I’ll chime in here-
With the basic PP, it’s more than just remotes-
-I’ve gotten 3 new HR24’s in the last 6 years at no charge, no haggling and no other fees even if there was a truck roll.
-Dozens of RF remotes over the years. Some rooms we have 3-4 remotes controlling the same receiver since there’s multiple pieces of furniture to sit at and a good size family.
-Had a couple of truck rolls to adjust dish antenna due to storms, or bad LNB’s to get replaced. I could’ve done it myself, but didn’t always have the time.
-With several owned not leased IRD’s, replacements on those were covered too and got activated as owned.
-Had one of my SWM-16’s that took a dump- truck roll to replace no charge. I could go on and on.
I’ve had HDD’s and fans fail over the years that I just handle myself, and those are the only failures I’ve had on IRD’s. It helps preserve recordings we treasure from years past. Others aren’t that tech savvy to replace those items and use the PP to get a free replacement without having to do CSR roulette to waive the fees.
I’m ready to dump the PP due to several factors-
-I can fix my own IRD’s unless a motherboard goes bad.
-Remotes are cheap elsewhere.
-DirecTV has eliminated the possibility of shipping out additional HDDVR’s for people like me (I probably have enough of them anyways).
-I already have a HR54 and a C61K. The HS17 will cripple us as we integrate OTA. IOW-I have the latest and greatest equipment as it stands
-I despise clients.
To me, it was definitely worth it over the years. But now with my current and matured setup, I’m ready to save $8.99+tax per month.
I think PP is a racket and most people that have it are deep in the red, but no complaints from me either. It's free money for DirecTV (well, that and outlet fees) and finances the loyalty program which I take full advantage of .No complaints from me .
While you can't get the PP without an entertainment package (required to maintain an account), it isn't part of the of the entertainment package at all. That's like asserting that a maintenance contract on a wedding ring is part of a marriage.The PP is an optional part of the entertainment package equipment.
If the drive on my HR54 dies, I'll just run to Microcenter, plop down $50 for a new drive and be back in business in 10 mins. I can replace 2 drives per year and still come out ahead of PP. Or 1 drive + 10 remotes or no drives and 20 remotes. The possibilities are endless!While you can't get the PP without an entertainment package (required to maintain an account), it isn't part of the of the entertainment package at all. That's like asserting that a maintenance contract on a wedding ring is part of a marriage.
Given that your "upgrade" or "repair" options are replacement of conventional DVRs/receivers with Genie Minis and that multiswitches and various adapters/converters are typically no longer in play, the PP surely has significantly less value than it used to.
In your case, since you have so many non-Genie class set tops, you have no upgrade path for the HR54 and if any of your other STBs fail, they will be replaced (downgraded?) with Genie Minis. You may still save on repoints as dtv757 points out but the days of getting an improved/updated receiver or having to replace some other component of the system are very much limited and not as costly as it once might have been.