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Protection Plan Premier

1430 Views 2 Replies 2 Participants Last post by  gpauljr
I have been having a great deal of trouble having the PPP replace a battery for my lap top. They say it has been approved but evidently they are having a system wide problem (so they say) in ordering it. It has taken over two weeks and still no resolution. Numerous supervisors have called saying they are working on it but still no resolution. Is anyone else having this problem?
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How old is your laptop? Could it be a quite hard to find part?
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