DBSTalk Forum banner
1 - 3 of 3 Posts

· Mentor
Joined
·
30 Posts
Discussion Starter · #1 ·
I've been a D* for 12 years now. I've subscribed to the protection plan for the last 2 years. I've had "error 771 issues" as well as the need to "peak" my dish over the last couple of weeks. I have become very frustrated with the ability to get a tech to my house. Even with the protection plan, I have had to wait over 2 weeks to get a tech here. I remember getting something a little over a year ago in the mail that stated I could get next day service since I was a "preferred" customer. What happened? What is a reasonable expectation to get somebody to my house with the protection plan?
 

· Godfather
Joined
·
279 Posts
tknopf said:
I've been a D* for 12 years now. I've subscribed to the protection plan for the last 2 years. I've had "error 771 issues" as well as the need to "peak" my dish over the last couple of weeks. I have become very frustrated with the ability to get a tech to my house. Even with the protection plan, I have had to wait over 2 weeks to get a tech here. I remember getting something a little over a year ago in the mail that stated I could get next day service since I was a "preferred" customer. What happened? What is a reasonable expectation to get somebody to my house with the protection plan?
New customers come first. Now is the time when they get a flood of new customers. They'll schedule you in when there's an opening.
 

· Icon
Joined
·
654 Posts
tknopf said:
I've been a D* for 12 years now. I've subscribed to the protection plan for the last 2 years. I've had "error 771 issues" as well as the need to "peak" my dish over the last couple of weeks. I have become very frustrated with the ability to get a tech to my house. Even with the protection plan, I have had to wait over 2 weeks to get a tech here. I remember getting something a little over a year ago in the mail that stated I could get next day service since I was a "preferred" customer. What happened? What is a reasonable expectation to get somebody to my house with the protection plan?
They keep trying to sell me the protection plan. Yet another reason not to.
 
1 - 3 of 3 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top