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30,090 Posts
1) If it wasn't documented on your account, or in some written form... You are fighting an uphill battle... but you should at least try.
2) What did you pay for the HR10-250 is going to play a major factor in what kind of deal you get on the HR20-700
3) Only you can decide for yourself if it is worth the cost... based on the feature set.
2) What did you pay for the HR10-250 is going to play a major factor in what kind of deal you get on the HR20-700
3) Only you can decide for yourself if it is worth the cost... based on the feature set.
