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Question regarding HD living in an MDU building

1193 Views 19 Replies 8 Participants Last post by  abenjami
So I live in an MDU building and here is my situation...

I spoke with the property manager about getting D*. He is new and didn't know the situation and told me to call D* directly to get service. He also said our building is not wired for HD yet but the HOA is currently deciding whether to get it wired. Keep in mind I already have Cox cable service with full HD.

So I called D* to hook up service. They sent out a D* install guy. He said he could not do the install because he does not have access to the IDF's and I needed to have it done by my building's MDU sys op. He was very nice and gave me the guy's contact info.

While he was there, I told him the property manager said our building was not wired for HD. The D* install guy told me that was nonsense. He said we have the proper dish on the roof to get HD and once the sys op does my install I will have HD service.

I then contacted the MDU guy. He says we are not able to get HD yet because we need some upgrades to the equipment and he is currently in negotiations with our HOA to get them to fork over the cash to get it done but it looks like it will take a few months at a minimum.

My service is now hooked up. I have the premier programming package and am paying for the HD channels. However, the sys op gave me an old box that is not an HD box.

So my question is this...will I get HD channels if I go out and buy my own HD box such as an HR-21?
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abenjami said:
So I live in an MDU building and here is my situation...

I spoke with the property manager about getting D*. He is new and didn't know the situation and told me to call D* directly to get service. He also said our building is not wired for HD yet but the HOA is currently deciding whether to get it wired. Keep in mind I already have Cox cable service with full HD.

So I called D* to hook up service. They sent out a D* install guy. He said he could not do the install because he does not have access to the IDF's and I needed to have it done by my building's MDU sys op. He was very nice and gave me the guy's contact info.

While he was there, I told him the property manager said our building was not wired for HD. The D* install guy told me that was nonsense. He said we have the proper dish on the roof to get HD and once the sys op does my install I will have HD service.

I then contacted the MDU guy. He says we are not able to get HD yet because we need some upgrades to the equipment and he is currently in negotiations with our HOA to get them to fork over the cash to get it done but it looks like it will take a few months at a minimum.

My service is now hooked up. I have the premier programming package and am paying for the HD channels. However, the sys op gave me an old box that is not an HD box.

So my question is this...will I get HD channels if I go out and buy my own HD box such as an HR-21?
No. you won't get HD channels. My guess is that the existing installation uses one of the older stacked MDU systems, it needs to be upgraded to the MFH2 system that uses SWM technology in order for the HD channels to be available. And as you discovered, DirecTV can't do this install for you.
Thanks for the reply.

Is there any work around possible? I'm somewhat technically competent and have read about destackers and SWM's.

Could I buy my own SWM or other equipment and run it inside my unit from my cable drop?
abenjami said:
Thanks for the reply.

Is there any work around possible? I'm somewhat technically competent and have read about destackers and SWM's.

Could I buy my own SWM or other equipment and run it inside my unit from my cable drop?
No, because the current installation is stacked. The MFH2 replaces the stacked system with an array of SWMs. Each SWM needs four inputs coming from the four dish outputs (via assemblies which are basically splitters to feed multiple SWMs).

Without a HD receiver, you shouldn't be paying any HD fees.
I'm only paying HD fees because i'm a new customer and it made the most sense for me to sign up for the nfl sunday ticket and get 4 months of premier free...

I guess I just don't have the tech knowledge to understand why I can't get HD then. It would seem to me that if the dish is an HD capable dish I should be able to get the channels with an HD box.

Obviously if I could run a cable directly from the dish to an HD box it would work. So then does the MFH1 stacked system prevent HD signals from being dispersed to the cables split off it?
I went through this same situation in my apartment this spring. When I moved in we had an MFH1 setup, which can't support the MPEG4 HD channels (every HD channel is now MPEG4, I think you can still get 4 or 5 channels in MPEG2 but that won't last forever). I had to have a destacker in my living room for my DVR which made a terrible high-pitched noise all the time. We were upgraded to MFH2 after a couple of months, the destacker went away and now I have one wire going into my DVR for two tuners. The bottom line is a stacker/destacker setup can't pass the MPEG4 channels and a SWM (which MFH2 uses) can.

I might not have explained everything perfectly, but I did do a little research when this was going on because I wanted all of the HD channels I was paying for :)
abenjami said:
I'm only paying HD fees because i'm a new customer and it made the most sense for me to sign up for the nfl sunday ticket and get 4 months of premier free...

I guess I just don't have the tech knowledge to understand why I can't get HD then. It would seem to me that if the dish is an HD capable dish I should be able to get the channels with an HD box.

Obviously if I could run a cable directly from the dish to an HD box it would work. So then does the MFH1 stacked system prevent HD signals from being dispersed to the cables split off it?
You should be able to get the channels which are still in MPEG2 on 110/119:

ESPN, ESPN2, UHD, TNT, HDNet, HDNet Movies, HD Theater. These have all been mirrored on one of the newer satellites in MPEG4 and will be going away soon, but are currently available.

All other HD is on Directv 10 and 11 and are available at the dish but the MFH1 won't handle them.
Any chance of you being able to set up your own dish; patio or balcony with a clear view to the southwest? Thats what I had to do in my apartment.
henryld said:
Any chance of you being able to set up your own dish; patio or balcony with a clear view to the southwest? Thats what I had to do in my apartment.
I could. It would require either running flat cable under the door molding or drilling a hole through a 10 inch wall. Seems like too much hassle to go through when hopfully we'll have the MDU upgrades done in 3-6 months.

Thanks to everyone who responded. If anyone else has some input it would be much appreciated.

So it sounds like I can go buy an HD box and I will get a few channels in HD now?

And I can just pop my access card in this new box and it will be good to go?

What about DVR? Would that require anything?
abenjami said:
And I can just pop my access card in this new box and it will be good to go?
Nope, either activate new box with new card or marry old card to new box.
Mertzen said:
Nope, either activate new box with new card or marry old card to new box.
How do I marry the old card to the new box?
abenjami said:
How do I marry the old card to the new box?
You call in to the access card dept.
A new box will come with a new card. You can use a DVR in single tuner mode.
bobnielsen said:
A new box will come with a new card. You can use a DVR in single tuner mode.
So then just call in and tell them I got a new box and give them the new card #?

Thanks in advance...
And one last question (hopefully)...

If I were to purchase an HD receiver such as the HR-21, would I be able to use it now and just the programming wouldn't be in HD?

If so, it seems like the best thing for me to do is buy an HR-21 or HR-22....hook it up now and just get SD programming and single tuner DVR....but then when my MDU upgrade is completed i'll already have the box I want...right?
You can, but you can’t have an HR2x on your account unless you also have HD and DVR services. Another alternative, see if the sys op would let you supply your own SWM and have him install it. He should be able to connect to the dish LNB feeds using splitters to run it in parallel to the existing stacker.
rudeney said:
You can, but you can't have an HR2x on your account unless you also have HD and DVR services. Another alternative, see if the sys op would let you supply your own SWM and have him install it. He should be able to connect to the dish LNB feeds using splitters to run it in parallel to the existing stacker.
So if I buy an HR-21, directv will tell me I cannot use it unless I pay extra each month for HD access ($9.99) and DVR service ($5.99)?
commodore_dude said:
I went through this same situation in my apartment this spring. When I moved in we had an MFH1 setup, which can't support the MPEG4 HD channels (every HD channel is now MPEG4, I think you can still get 4 or 5 channels in MPEG2 but that won't last forever). I had to have a destacker in my living room for my DVR which made a terrible high-pitched noise all the time. We were upgraded to MFH2 after a couple of months, the destacker went away and now I have one wire going into my DVR for two tuners. The bottom line is a stacker/destacker setup can't pass the MPEG4 channels and a SWM (which MFH2 uses) can.

I might not have explained everything perfectly, but I did do a little research when this was going on because I wanted all of the HD channels I was paying for :)
Your almost right... Its not MPEG-4 that is the issue... Its the signal from the sats at 99 and 103 They use a different frequency than the older sats to broadcast, and the MF1 does not work at those frequencies. MPEG-4 actually has nothing to do with it. Its a common misconception, because the only channels that Directv sends out in MPEG-4 that aren't from 99 or 103 are the HD DNS feeds from LA.

bobnielsen said:
You should be able to get the channels which are still in MPEG2 on 110/119:

ESPN, ESPN2, UHD, TNT, HDNet, HDNet Movies, HD Theater. These have all been mirrored on one of the newer satellites in MPEG4 and will be going away soon, but are currently available.

All other HD is on Directv 10 and 11 and are available at the dish but the MFH1 won't handle them.
The key is to remember, these will probably get turned of by the end of the year, or shortly after that. Interesting to note, the main reason they haven't been turned off already is partly because they are waiting for all the MDU's to get there equipment upgraded... But they will not wait for all of them...

abenjami said:
And one last question (hopefully)...

If I were to purchase an HD receiver such as the HR-21, would I be able to use it now and just the programming wouldn't be in HD?

If so, it seems like the best thing for me to do is buy an HR-21 or HR-22....hook it up now and just get SD programming and single tuner DVR....but then when my MDU upgrade is completed i'll already have the box I want...right?
At the moment, you would get the above mentioned channels in HD, and then everything else in sd, until the building upgrades are completed. The HR2 will get any channel Directv puts out, its that other equipment in the middle that determines which you can get right now.

If you only have one line run t your location, then yes, you would essentially have a one tuner DVR until the upgrade is done as well. Once upgrades in the building are done though, you would be set and not have anything to do inside but watch your HDTV...

abenjami said:
So if I buy an HR-21, directv will tell me I cannot use it unless I pay extra each month for HD access ($9.99) and DVR service ($5.99)?
Yes, you will have to pay those fees, because technically you would have access to some of the HD stations, at least at the moment, and you would be using the DVR, so obviously they would want you to pay for that too. The kicker is if the happen to shut down The HD stations coming from 110 and 119 before your building upgrades... Then you wouldn't be able to get the HD stations, so I would pressure your HOA to get there collective selves in order and get your building upgraded... You pay the fees, they need to spend it on keep the building up to date.
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abenjami said:
So if I buy an HR-21, directv will tell me I cannot use it unless I pay extra each month for HD access ($9.99) and DVR service ($5.99)?
That is correct. The HD-DVR units you get at BestBuy or Costco (or even D*) for $169-$199 are not "purchases". That payment is an up-front lease "fee" and the box is still owned by D*. If you don't have HD and DVR services on the account (regardless of if you pay for that or negotiate it into your service) then it violates the lease agreement on that particular device and they will not let you keep it. It is possible to purchase an HD-DVR for ownership. Most people go for the HR21PRO, but you can get a regular HR21, too. Prices are in the $400-$500 range. If you "buy" it, then you may be able to have it on your account without HD or DVR services.
Ok. Thanks again to everyone for the advice.

I have no problem paying an extra $16/month for DVR and HD access if it makes sense for me to do it before my MDU upgrade happens.

Does anyone know if NFL Sunday ticket will be broadcast in MPEG2 this season, this allowing me to get games in HD with my building's MFH1 setup?
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