As for the swap/replace, it doesn't matter which one gets "replaced'. Despite being instructed otherwise, you stand a good chance of the installer leaving you with whatever box is deactivated.aphex said:I'm a current DirecTV customer and just bought a new house and am moving. I called up DirecTV to let them know I was going to move. I currently have:
I asked for another HD-DVR and they said they would give me one. The order says "Swap Replace HR20 IRD" - does it matter which receiver in the house they take? Can I give them the R10 or DSR6000? I'd rather keep the HR10-250 until it completely obsolete.
Also - do the installers carry SWM with them? There is only 1 coax receptacle in each room and the two rooms I want the HR2x receivers in are on interior walls. DirecTV said they can't tell me whether they will be utilized or not until the time of install.
Lastly - do you guys tip on installs? Is it worth mentioning that I'll kick a few bucks the installers way if he makes it extremely clean? Also - if you guys do tip - what do you think is an appropriate amount? (On the flip side I've had installers try and shake me down twice now so I'm hoping this doesn't happen again).
Thanks in advance!
Don't count on a SWM. For the most part, HSP only have the SWM LNBs in some areas. It hasn't gone national yet. Also, it's still designated for new customers only, although your HSP may bend the rules. To add, only your HR21 and whatever HR2x the installer brings will work with the SWM LNB. The others will be bricks at that point.
So, if you want to keep the others running (HR10), you will either want to go the traditional route, ie cables ever where, or procure a SWM8 third party and have it before your install.
As for the tipping, thats a touchy subject for some. I'll just say if you want to tip, give what you think the time & effort put forth is worth and what falls within your budget.