Try doing a refresh at directv.com -
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
or call and have them reauthorize the receiver, I have had this happen before with a R10.
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
or call and have them reauthorize the receiver, I have had this happen before with a R10.