I came home from work the other day, and noticed that there had been a power outage at some point during the day (because all my clocks were blinking). Anyway, I went to turn on my tv, and noticed that my dvr was saying "receiving satellite info 0%". I didn't know how long it had done that, so I hit the reset button. It went through the first stages of setup and came back with the same thing. I figured I would let it sit there for a second, and go check on my other dvr (I have an r15-100 in two seperate rooms). It was doing the same thing. Well, I tried leaving them overnight. Never got past 0%. I tried unplugging for 1 hour. Still same problem. I tried doing a software update by doing 02468 on the remote. It sat at 0% of the update for about 10 minutes, then went to 1%. I went outside. Came back in about 30 minutes later, and my dvr that I was trying the update on had turned off. I turned it back on, and it immediately went to the software update screen and started over at 0%. Needless to say, that didn't work (I tried restarting the update twice). All I want is for both of my dvr's to get past the "receiving satellite info 0%" screen. Directv wants to charge me $80 to come out and look at it. I don't have $80 for them, so if anyone has any suggestions, I will be greatly appreciative.
r15-100 frozen at "Receiving satellite info 0%"
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Sounds like you've lost your satellite signal. Do you have other DirecTV Receivers that work? If not, this strongly suggests a dish or multiswitch problem. Could your dish have moved?
I have an R15-500. I have this problem whenever I have a power outage. The R15 is not a good machine, I only got one becuase there were not more Tivo options for me.
The stupidest thing about the solution I'm about to layout is that it does not consistently work.
Step 1:
Power cycle the machine (take out the power cord, wait 30 seconds, plug it back in)
If that does not work . . .
Step 2:
Hold the red reset button in for 10 seconds (behind the door where you put the card)
If that does not work . . .
Step 3:
Remove power from the machine for 2 hours (take out the power cord, wait 2 hours, plug it back in)
If that does not work . . .
Step 4:
Remove power from the machine for 8 hours (take out the power cord, wait 8 hours, plug it back in)
This really sucks, but I have eventually been able to get the R15 to work again using these steps.
The stupidest thing about the solution I'm about to layout is that it does not consistently work.
Step 1:
Power cycle the machine (take out the power cord, wait 30 seconds, plug it back in)
If that does not work . . .
Step 2:
Hold the red reset button in for 10 seconds (behind the door where you put the card)
If that does not work . . .
Step 3:
Remove power from the machine for 2 hours (take out the power cord, wait 2 hours, plug it back in)
If that does not work . . .
Step 4:
Remove power from the machine for 8 hours (take out the power cord, wait 8 hours, plug it back in)
This really sucks, but I have eventually been able to get the R15 to work again using these steps.
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