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R15-300 New or Refurbished?

1027 Views 5 Replies 4 Participants Last post by  Gary Toma, 
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I just found this site and I'm so glad, I thought maybe I was the only one who was having crazy problems with the R15-300, software 104B.

I am on my second R15-300, within 2 months of installation I had problems with the first one (numerous resets, not recording, etc) and DTV sent the installer out and they talked them into sending me a new box - not a refurbished one. It has worked great for about 3 months, then the same problems, the worst was not recording programs I asked it to. I called DTV and they said they would send me another box.

I then found this site with all the information on it and realized that it wasn't just me having problems and there were some solutions. I reformatted my box and and it is working great (as good as it ever did). I have received the new box and don't know whether I should used the one the sent me or the one I have.

Is there a way you can tell if the replacement box is a refurbished one or a new one?
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Gary Toma
If the Model number on the underside of the ends with a "-R", you have a refurbished unit.

Examples:
New: Model #300C

Refurb: Model #300C-R

My only advise: a 'new' unit will have a new hard drive, compared with a refurbished unit hard drive which will have some number of hours on it. It's your best guess.....
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