How long have you had the R15?.If it's under 90 days it's under warranty.If not it's $19.95 S&H.If you have the protection plan it's free.Just a suggestion when you ask for a replacement ask for the R22.lonewoolf said:I suspended my service 9/2. On that date I unplugged everything on the R-15 because by reading this forum that was the thing to do because unlike the TiVo DVRs you can't view your recordings. The problem I have now is there is nothing! The unit does not turn on. The Hard Drive is spinning but its like its on standby. I also have an R-10 and of course being a TiVo I have no problem with viewing my NPL. With the R-15 I have reset, restarted, unplugged, hit the the power button to no avail. This is not an important issue because to me the R-15 is no sub for a TiVo. I just like to get what I paid for espescially when there is a two year committment.
I just want to know if there is anything I can do.
Thank you in advance