Sorry that you're having issues with your R15. When unplugging your receiver, try leaving it unplugged for about 30 minutes or so as opposed to just a minute. That will make sure that you are doing a full system reset.weattv said:Apologies if this is answered elsewhere, but I can't find "difficulty starting up" on a search.
The message --
"Your receiver is having difficulty starting up. To assist start up, unplug the receiver for 1 minute and then plug it back in" --
showed up on our R15 after a thunderstorm a few days ago. (Our HR20 was also knocked out but came back on OK.)
After replugging, this message (which has shown up before) appears --
"Checking the disk... please wait. This may take up to 30 minutes. Do not reset or power down the receiver."
After a while, the first message always reappears, & the cycle repeats.
I'm reluctant for countless reasons to call DirecTV. There's probably much better advice here. E.g., DirecTV might suggest using the red reset button. We lost 100 hours of HD programming on our HR20-100's e-SATA drive by following that advice.
If the R15 won't run, can the programs be retrieved & even put it back on the R15's drive after a reformat, e.g. (in case the data won't play unless associated with this R15 -- as on the HR20's)? We really want the things not yet archived.
Any suggestions? Thanks
If that doesn't work, you can try a reformat of the receiver (I always forget the button presses to do so, but Jhon69 "The Reformatter" can help you out with that). If you have to reformat the receiver, you will lose all settings and recordings that are currently on the receiver. There is no way to get them back or copy them to another receiver.
Of course, if you call DirecTV and have them send out a new DVR to replace your current one, you once again will not be able to transfer your old recordings to your new receiver.
Sorry, if that's not exactly what you want to hear.