G
Guest
·It seems that some of the dealers who are doing this 508 PVR install are stealing the second UHF remote from the 508 PVR for their business. When the installer came to install my 508 last week, he open the sealed box the 508 came in and quickly installed it. He wanted me to sign the papers for it right away, but I told him I wanted to make sure that it worked first. I could tell that he was in a hurry.
It's something I could have easily done, but if DISH wants a installer to come out, put it in and call for actavation that's fine with me. After the downloads were done, as I was following him around, I noticed that he put the second PVR remote in his back pocket . I was thinking he was going handover the 2nd. remote to me after he show me something special about it or give me a demo on how the unit works. I was expecting at least a minute or two demostration to show me some of its features. He ask me yet again to sign for the receipt for the release. I then ask him about the 2nd remote that he has in his pocket. He claim's that only one remote works and that I don't need it. Uh!?!? I tell him, "What if my roomate wanted to operate my PVR from another room on his TV since it's a UHF remote?" I tell him that on the DISH PVR 508 box it says it includes "remote controls". He says something about how his boss told him to keep the second remote control that was in the box.
I tell him that I'm not signing anything until I get everything that was in the 508 box that he opened and I paid for. He's quite shocked now and starts to give me the second remote from his back pocket and tell me that this will be O.K. because he already has four other PVR remotes in his truck from before he came here. I just wanted him to get out of my house now, after I had got the 2nd remote from him, and signed the paper. Usually, DISH send one of their own people (in their DISH van) to do installs. A friend of mine got the 508 a couple of weeks eariler, so that's why I knew it came with 2 UHF PVR remotes.
Does anyone know who I can contact at DISH NETWORK to let them know how some dishonest dealers are taking the 2nd remote for themselves? They're probably selling them at their shop or on eBay for some extra cash. I'm sure they would like to know which dealers are stealing equipment from their customers.
BTW, the "Users Guide" is for the 501 & 508, but there's an additional insert about using "DISHPVR reciver with two TVs" and right below the title it says this:
"Your DishPVR receiver includes two UHF remote controls and has connections for two TVs."
The 508 also has two TV RF outputs on the back.
It's something I could have easily done, but if DISH wants a installer to come out, put it in and call for actavation that's fine with me. After the downloads were done, as I was following him around, I noticed that he put the second PVR remote in his back pocket . I was thinking he was going handover the 2nd. remote to me after he show me something special about it or give me a demo on how the unit works. I was expecting at least a minute or two demostration to show me some of its features. He ask me yet again to sign for the receipt for the release. I then ask him about the 2nd remote that he has in his pocket. He claim's that only one remote works and that I don't need it. Uh!?!? I tell him, "What if my roomate wanted to operate my PVR from another room on his TV since it's a UHF remote?" I tell him that on the DISH PVR 508 box it says it includes "remote controls". He says something about how his boss told him to keep the second remote control that was in the box.
I tell him that I'm not signing anything until I get everything that was in the 508 box that he opened and I paid for. He's quite shocked now and starts to give me the second remote from his back pocket and tell me that this will be O.K. because he already has four other PVR remotes in his truck from before he came here. I just wanted him to get out of my house now, after I had got the 2nd remote from him, and signed the paper. Usually, DISH send one of their own people (in their DISH van) to do installs. A friend of mine got the 508 a couple of weeks eariler, so that's why I knew it came with 2 UHF PVR remotes.
Does anyone know who I can contact at DISH NETWORK to let them know how some dishonest dealers are taking the 2nd remote for themselves? They're probably selling them at their shop or on eBay for some extra cash. I'm sure they would like to know which dealers are stealing equipment from their customers.
BTW, the "Users Guide" is for the 501 & 508, but there's an additional insert about using "DISHPVR reciver with two TVs" and right below the title it says this:
"Your DishPVR receiver includes two UHF remote controls and has connections for two TVs."
The 508 also has two TV RF outputs on the back.