[reidy83]

I just bought a new HR 20 and corrected some of the minor issues due to the assistance of the kind people who visit this site.

I now have contention with my Hughes Director satellite receiver. i keep losing the picture and the message states that it is looking for the signal. How can this be if the HR20 is working fine?

Could it be dish that is causing the problems? or is there something else?

 

[Earl Bonovich]

How do you have the feeds comming from your dish to your boxes.

To me it sounds like you used a regular cable splitter, instead of a multiswitch.

If you tune the HR20 and the Hughes to the exact same channel number, what happens?

 

[reidy83]

If I tune to the same station on the hughes and HR20.....I do receive both pictures. However, I had to reboot the Hughes in order to make the Tv come back on. The picture comes and goes periodicaly wiht no rhyme or reason. Sometimes for a few seconds somethimes for a few minutes......Weird

 

[Earl Bonovich]

That tells me there is something wrong with your DISH -> BOX setups.

Either a multiswitch is malfunctioning (or not installed properly), or the Dish it's self is failing.

Who did the install? And can you describe the path of the wires from your dish to your boxes... aka, are they straight runs from the dish to the box... or are their splitters or multiswitches in between.

 

[reidy83]

Earl,

Directv installers set it up intially and with the recent upgrade. There are two connenctions outside that run from the dish to the demarc point outside the house. I think you would call this a splitter set up but I'm not absolutely sure.

 

[Earl Bonovich]

There is I think your problem.

2 feeds from the dish...to an HR20 (with two tuners) and one to another receiver (or more then one).

They don't have enough feeds comming off the dish to power the proper multiswitch (if they even have a multiswitch in there).

What kind of dish is it? The new AT9 so you can get your HD Locals?
Or a Phase III which is HD ready, (but not locals), or an older regular standard dish.

 

[reidy83]

I think it is the AT9 w/ HD locals......I do receive HD locals

 

[Earl Bonovich]

I think it is the AT9 w/ HD locals......I do receive HD locals

Then most definently.
If you have two tuners on your HR20... and only two cables coming from your AT9... then you are definently short at least 1 cable (since you can control 4 tuners from one AT9 dish).

Your installer screwed up.

 

[reidy83]

:cheers2: :grrr: :nono2:

thanks for you help!!!!

Then most definently.
If you have two tuners on your HR20... and only two cables coming from your AT9... then you are definently short at least 1 cable (since you can control 4 tuners from one AT9 dish).

Your installer screwed up.

 

[Earl Bonovich]

:cheers2: :grrr: :nono2:

thanks for you help!!!!

You are welcome...

Sorry it wasn't better news