Sorry. I meant that I had an H20-600. To try to explain further, after I bought my new TV I wanted to add a receiver to that room. I already have an HR-20 in my living room. I wanted another one (for the OTA feature), and since DTV couldn't guarantee me that I would not get an HR-21, I ordered one from a vendor on Amazon.
It still hasn't arrived, so I had the tech move the one from the living room into the spare room where my new TV is. I'll just activate the new HR-20 to replace the one in the living myself when it arrives. After he got everything set up in the newly added room, and had left, I noticed that my H20-600 in my bedroom had stopped receiving a signal. It had never given me any problems before. It started the problem while he was there, but I thought it was because of the rain. I lose signals pretty often when that happens. Now the moved HR-20 is working fine. No signal problems at all. Just having the problem with the H-20 in the bedroom. Not sure why.
The D Tech support guy just decided to send me another receiver for my bedroom instead of having a technician come out to see what the problem was. I requested another H-20, so they sent me a refurbished H20-100 series receiver, which still won't pick up a signal. They are sending an advanced tech out tomorrow to check my lines, and dish.
I am running an upconverting Oppo DVD player, and the receiver through a Monoprice HDMI switcher, which has never given me any problems in the past, and I am able to see the menu screen with the old, and new H-20's that they have sent. I just keep getting stuck on the searching for signal screen.
I was asking if I should keep the refurbished H-20 100 or my original 600 that has never given me any problems prior to the signal loss. I'm not sure which one is supposed to be the more reliable model.
It still hasn't arrived, so I had the tech move the one from the living room into the spare room where my new TV is. I'll just activate the new HR-20 to replace the one in the living myself when it arrives. After he got everything set up in the newly added room, and had left, I noticed that my H20-600 in my bedroom had stopped receiving a signal. It had never given me any problems before. It started the problem while he was there, but I thought it was because of the rain. I lose signals pretty often when that happens. Now the moved HR-20 is working fine. No signal problems at all. Just having the problem with the H-20 in the bedroom. Not sure why.
The D Tech support guy just decided to send me another receiver for my bedroom instead of having a technician come out to see what the problem was. I requested another H-20, so they sent me a refurbished H20-100 series receiver, which still won't pick up a signal. They are sending an advanced tech out tomorrow to check my lines, and dish.
I am running an upconverting Oppo DVD player, and the receiver through a Monoprice HDMI switcher, which has never given me any problems in the past, and I am able to see the menu screen with the old, and new H-20's that they have sent. I just keep getting stuck on the searching for signal screen.
I was asking if I should keep the refurbished H-20 100 or my original 600 that has never given me any problems prior to the signal loss. I'm not sure which one is supposed to be the more reliable model.
