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· New Member
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9 Posts
Discussion Starter · #1 ·
I am out of contract by 1 month and have been a customer for 2 years.

Currently have:
Choice Xtra Classic
Slim Line with SL3K4NR1-03 LNB
H20-600 in living room
D12-700 in bedroom

What I want:
HR24 in living room
HR24 in bedroom

Is this possible? I'm assuming it is a stretch since many people can't even get 1 HR24 and since you supposedly can't request certain models.

I do not want ANY programming upgrades. NFL/NBA Tickets, HBO, Showtime, etc... DO NOT WANT.

What are the chances I can get 2 DVRs (don't have to be HR24) when I upgrade?

Thanks for advice!
 

· New Member
Joined
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9 Posts
Discussion Starter · #9 ·
Attempt 1: Called in about "Equipment Upgrade".
CSR said it would be $400 for 2 new HD DVRs, and no current promotions for renewing my service.
lol

Ok. Time to call cancellation department.
 

· New Member
Joined
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9 Posts
Discussion Starter · #10 ·
Attempt 2: Called in to Cancel DirecTV Service
Got a very nice guy who was very knowledgeable.

Offer 1:
HD DVR for $20
-$15/mo for 1 year

Offer 2:
2x HD DVR for $170 + 2x $20
-$10/mo for 1 year

Offer 3:
HD DVR + Whole Home DVR (using SWM) $170 + 2x 20
-$10/mo for 1 year

Not bad... Current bill is $87 after tax. Offer 1 is the most likely candidate. New bill would be -$7 since DVR costs $8/mo.
Still not sure if it is worth it or not. I might just switch to OTA HD and a media player box.
 

· New Member
Joined
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9 Posts
Discussion Starter · #11 ·
Any chance I can get a better deal than:
Offer 1:
HD DVR for $19.95
-$15/mo for 1 year (DVR service is +$8/mo, so I net -$7/mo)

What about -$15/mo for 2 years?

How far can they stretch it and what services or costs are they more willing to throw in to sweeten the deal?
 

· Hall Of Fame
Joined
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1,513 Posts
edro said:
Attempt 2: Called in to Cancel DirecTV Service
Got a very nice guy who was very knowledgeable.

Offer 1:
HD DVR for $20
-$15/mo for 1 year

Offer 2:
2x HD DVR for $170 + 2x $20
-$10/mo for 1 year

Offer 3:
HD DVR + Whole Home DVR (using SWM) $170 + 2x 20
-$10/mo for 1 year

Not bad... Current bill is $87 after tax. Offer 1 is the most likely candidate. New bill would be -$7 since DVR costs $8/mo.
Still not sure if it is worth it or not. I might just switch to OTA HD and a media player box.
What is the 2x 20?
 

· Icon
Joined
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1,780 Posts
edro said:
Any chance I can get a better deal than:
Offer 1:
HD DVR for $19.95
-$15/mo for 1 year (DVR service is +$8/mo, so I net -$7/mo)

What about -$15/mo for 2 years?

How far can they stretch it and what services or costs are they more willing to throw in to sweeten the deal?
Sure there is a chance but nobody here knows, why don't you call them?
 

· Legend
Joined
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133 Posts
west99999 said:
Sure there is a chance but nobody here knows, why don't you call them?
I'm going to step in and say the chance of it happening is far less than 1%. It would take a supervisor issuance of several hundred dollars worth of credits and unless you have been a DirecTV customer for a long time and you spend a large amount on DirecTV (Top 10% of customers) then it's just simply not going to happen.
 

· AllStar
Joined
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170 Posts
edro said:
$19.95 processing for each box
Prcoessing fee's and Install charges are charged per order not per unit on an order.

Point of clarifcation all HD receivers require a 24 month contract no exceptions for lease upgrades. I assuming the $10/year is addional discount provided to cover the HD charge for the first year.

all told the deals that CRG offered you are quite good i'd personaly go with one of them. 447.95 in hardware and install for 189.95-209.90 (depends if they process one or two orders) is a nice deal.
 
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