You should call Directv and explain the tests you have run. Tthey will supply a replacement for $19.99 shipping charge. It won't increase your commitment (if any) and they will supply a label for returning the old receiver.
It sounds like D* is getting a bit less willing to do a $20 receiver swap and more often wants to send a tech for an $80 charge. I guess I can understand this as the cost to handle the swap is probably more than $20 by the time they pay twice for shipping and then for a tech to examine and handle the returned unit. If customers have bad switches, cabling, LNB's or other non-receiver problems, they could be racking up quite a bit of unnecessary costs in this. Also, by charging for a service call, they may entice more customers to buy the PP.bobnielsen said:You should call Directv and explain the tests you have run. Tthey will supply a replacement for $19.99 shipping charge. It won't increase your commitment (if any) and they will supply a label for returning the old receiver.