[Scott Greczkowski]

I emailed Charlie Ergen yesterday begging him for Discovery HD when it is launched on June 17th.

This is the reply I got today.

Thank you for your email.

Dish Network does indeed realize the value of this programming. Unfortunately, we are not able to comment if we will be carrying this programming at this time.

We do value your interest in this channel and will forward your request to the appropriate department.

Very truly yours,
Charrise R. Ingram
Executive Offices
EchoStar Communications Corporation
[email protected]

Standard reply from them I guess. But thought I would share.

 

[Kevin]

Are these replies automated? It sure sounds to me like they are. It's pathetic how they can't even take a minute or two to read through their customers' e-mails. Part of being a good company is having good customer service, and this is where E* really lacks.

 

[Steve Mehs]

Some are automated but some do address specific issues