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· Cool Member
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52 Posts
Discussion Starter · #1 ·
I scheduled a recording of The Diving Bell and the Butterfly on IFC (559) last week and it didn't record, history showed it canceled because the channel was no longer available (I think that was the message). I went to channel 559 and the channel was working so I setup a recording of the next two showings to be safe. Checked yesterday and neither show recorded and nothing in history about a failure. A search did not show any future showings yesterday, but I did a search on the DTV site just now and it is schedule to show Jul 25th 5:00 am. So I scheduled a recording online today.

Anyone know what the problem might be or what I can do to make sure it records this time?
 

· Registered
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16,423 Posts
The first miss may be a result of guide changes made when the Viacom channels were turned off. There have been several other guide issues because of that.

The second miss, especially since there is nothing in history, is puzzling. If you're not seeing the 7/25 showing in your guide data you may want to flush your guide cache and let it rebuild. You can do that rebooting, via the info & setup menu, twice in a 30 minute time period. This will discard the guide data you have and re-acquire fresh data. It will take 24 to 48 hours though before you have complete guide data and posters again.
 

· Cool Member
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52 Posts
Discussion Starter · #3 ·
I may have been confused. (that's not unusual).
Your probably right about the first error, but when I saw the error I clicked view upcoming showings from that screen and it found none, I went to the search screen and did not find any showings, so I assumed that the reschedule had been missed , but actually the time had not occurred yet, even though it didn't showing up in any searches from the DVR.
I figured this out when I scheduled the recording online yesterday and went home and there were errors for the scheduling request because it was already scheduled. I must have missed it when I looked at the "To Do List" the other day.
So the problem was a guide change, that caused the first error and then it not showing up in any searches from the DVR but it did from the website.
So now I will see if it records on July 25th.
 

· Hall Of Fame
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3,585 Posts
My guess is because the DVR knew it had missed the first recordings it automatically set up a recording for the next showing itself. Thes recordings that are set up automatically by the DVR tend to now show up in the to do list at all, but they do end up recording.

Also I believe there is a known error in the fact that smart search for some reason is not correctly showing all of the search results that it should. Or at least I think that was a problem in one of the recent releases, can't remember if it's still there in the latest national release or not.

I would recommend going into the guide and going to channel 559. Then use the green button and directional arrows to go ahead in the guide to 5am on the 25th and see if the show appears in the guide and if it shows the red record symbol next to it.
 
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