[djbarci]

Hello all,

And sorry in advance if this has been answered 100 times already...

My Father-in-Law is having trouble with "some" of his HD programming. Meaning, all the SD duplicates come in just fine, but some HD channels have a distorted or pixelated picture all the time. Not all channels, but some are constantly not coming in right.

He has the D* box that is the silver HD receiver that DOES NOT have DVR ability. Here is what I have tried already: 1) pushing in the red button & 2) Resetting everything via the D* on-screen settings menu. Both did not resolve the ongoing problem.

Any suggestions on what is causing this? Possibly just needs dish realignment? If so...is there a good guide on how to adjust the HD dish to get the best signal strength?

He does not have the protection plan and I told him I would help him fix this w/out calling D* to come out hopefully...

Thank you in advance for you help and input!

 

[say-what]

Probably needs a dish reallignment, but it could be wiring, bbc's, multiswitch (if he has one) or the lnb on the dish.

It could help if you're able to post his signals for each transponder on each satellite.

If he has an H20-600, it's possible the box is flaking out - some of those are being recalled and there's a thread on this: http://www.dbstalk.com/showthread.php?goto=newpost&t=138686

 

[djbarci]

Sweet! Thank you for your response!

I was thinking myself it needs a dish alignment...I will check on the box...I am not sure about the signal strengths, but I will contact him tonight to see what it's reading.

Thank you again!

EDIT: He does have an H20-600 so I will look into this as well...thanks!