Today we had some snow and I lost signal on all my receivers (HR20, HR10-250 and SAT-T60). I cleaned the dish / LNB(s) and the HR10-250 and SAT-T60 work fine. But after several resets of the HR20 I still get Searching For Satellite on Tuner 1 and onyl get about a dozen channels. All my guide data is blank (doesn't it store this information) and all of my to do's are deleted.
As the other receivers are working fine, why would the HR20 not be able to acquire a signal? Checking signal strengh most show between 85 - 95 so it's getting the signal so I have no idea what the problem is.
A call to DTV will happen shortly but wanted to check to see if anyone here had any ideas as well.
EDIT: I removed the B Band Convertors and it started working instantly - so an additional question, what is the exact purpose of the B-Band Convertors and do I really need them (i.e. will I run into any problems without them)? In this case, it seemed to fix the problem I was having but since they do install them I figured there must be a reason.
As the other receivers are working fine, why would the HR20 not be able to acquire a signal? Checking signal strengh most show between 85 - 95 so it's getting the signal so I have no idea what the problem is.
A call to DTV will happen shortly but wanted to check to see if anyone here had any ideas as well.
EDIT: I removed the B Band Convertors and it started working instantly - so an additional question, what is the exact purpose of the B-Band Convertors and do I really need them (i.e. will I run into any problems without them)? In this case, it seemed to fix the problem I was having but since they do install them I figured there must be a reason.